Never Received - No Refund Item was ordered and charged on 9 January. I have written many, many times. COVID is a standard excuse. Tracking numbers provided are not recognised by DHL, or alleged ongoing postal provider. It is 18 March - this item is not coming it seems & refund request is ignored. Does this company even exist? Reading other reviews, I question that. Sadly, the money for this was a Christmas gift from my son. Shameful. UPDATE: I have received a response asking me to help the company understand where things went wrong by contacting their 24/7 customer service people. How difficult is it to understand that I paid for an item that I have never received, have been given false tracking information (I doubt that the item has ever been shipped), and that I have been in contact with them countless times over the past 2 1/2 months. What a waste of time. Do Not Order anything from infiniteKloud.

Buy the Photo Stick… We were going to buy a Photo stick unit, but after reading the reviews from Pc Magazines we decided to get this I/Kloud...BIG mistake, took ages to get here (Australia) then could not get it to work, no activation code supplied, contacted their support & received code, PC said ready to use, but can't open it no matter what I do, have spent hrs trying to get it to work ! but have given up, should have got the Photo Stick, the support people have replied to all my e mails, but I don't think the product is any good.

I have tried to load IK at a cost of… I have tried to load IK at a cost of approx $200 , 2 USB infinitikloud SD , 3 64 high transfer speed memory cards 1 class 10 memory card34mg, 4 dongles. I emailed numerous times, the company who auto replied, and a to date have wasted many hours trying to load. My order number was 2218295880 which IK confirmed. My original order was via australia company.The 2 packages came from Complete Performance commerce, 221 Gooderham Road Wellawong , Queensland 4110. Pretty dissappointing result, Infinitikloud, not sure where to from here!!

I purchased the device and SD card…… I purchase the device and SD card… tried to register an email and got the message that I (email address) has requested to DELETE the email. Bs. Never used, never was able to use SCAMSCAMSCAM!!!!

SERIOUS LIMITATIONS I’m sheltered so bought this so that my carer can work on cataloging my photos remotely. Firstly,I couldn’t find any activation code. Apparently, it’s the same as my Order No, but I don’t have that anywhere. I’m an artist many of my photos are High resolution Tiffs or Photoshop. Now I learn that the device does not copy either of these. Furthermore, although it copies all other photos - eg jpegs - it replaces the titles with gobbledygook! Very disappointed .