I purchased 2 InfinitiKloud's I purchased 2 InfinitiKloud's plus a Lifetime guarantee. In October 2019 at a cost of $100.00 AUD. It has never worked on my Android Tablets. The original Software of Google Play store worked fine on my Android phones. 14 Months later with the new and improved software, it now does not work at backing up my phone. Customer support has been giving me the run around for a week. Just Don't buy from InfinitiKloud.

SERIOUS LIMITATIONS I’m sheltered so bought this so that my carer can work on cataloging my photos remotely. Firstly,I couldn’t find any activation code. Apparently, it’s the same as my Order No, but I don’t have that anywhere. I’m an artist many of my photos are High resolution Tiffs or Photoshop. Now I learn that the device does not copy either of these. Furthermore, although it copies all other photos - eg jpegs - it replaces the titles with gobbledygook! Very disappointed .

Buy the Photo Stick… We were going to buy a Photo stick unit, but after reading the reviews from Pc Magazines we decided to get this I/Kloud...BIG mistake, took ages to get here (Australia) then could not get it to work, no activation code supplied, contacted their support & received code, PC said ready to use, but can't open it no matter what I do, have spent hrs trying to get it to work ! but have given up, should have got the Photo Stick, the support people have replied to all my e mails, but I don't think the product is any good.

Do NOT hand money to this company Do NOT hand money to this company. FRAUDULENT! Paid $130 in full 6 March. No product received. 16 weeks!! Every email has generic ‘COVID is delaying deliveries...’ but I ordered a rug from Italy just 10 days ago and long delivered. No personal response. No customer support. Info at infinitikloudofficial dot com does not exist - contact for their NZ operation. FRAUDULENT! Do not hand over money!

Beware Infinitikloud!! Infinitikloud do not make it clear that the prices are in US dollars. Even though you've chosen the Australian website. I ordered 2 of tgere 128GB units on 13-05-20. I received a confirmation of order showing a higher price (AU$'s) I tried to query this at the support email address, no answer. The confirmation email said I'd get a tracking number next, never came! I tried the Sydney phone number several times, always goes to voicemail. They office address is in Hong Kong!! I've now reported to ACCC. Almost 8 weeks now. I've received items from USA and UK quicker during the Covid-19 crisis. No excuses. It looks like a major scam to me. Please investigate.