Not Trustworthy I previously wrote a review about the company not being trustworthy, in February 2023, and supplied all my informations. They replied they will contact me by email, and they never did for more than 2 months now, neither they refunded the money for the merchandise returned on time and as per their instructions and within their 60 days policy. Order #2219119337. Authorized return 7/27/22. Sent them 3 emails requesting my refund, on 1/11, 1/18 and 2/6/2023, as well as a voice message, with no response either.

***UPDATE*** Concerns addressed.****I should have realized it was to good… ***** UPDATE******I did receive my order and it all looks good. Thank you for addressing my concerns and following up so promptly! ************ I should have realized it was to good to be true. I was charged 2x because the order was taken without my address being put in. (should be a clue) I entered my address and attempted to correct my order but it charged me again. I thought since my address wasn't complete it would NOT have allowed the order to proceed, like legitimate websites and companies. It also locks on to the 'great deal' for another stick and can't get by that page except by clicking to purchase. It is messed up.

I purchased the Infiniti cloud for…Android backup I purchased the Infiniti cloud for Android they arrived in a reasonable amount of time I tried to get my Android device to recognize them and it doesn't I cannot make them work they are worthless so yes they delivered the devices, no their customer service is s h i t. I called them and they refer me to a pay for customer service service and I refuse to pay for customer service to get their device to work on my device.

Highly concerned about my InfiniKloud order I want to get a new phone and laptop so thought this product would be ideal to do all the transferring of files and photos. I sent my money early November and have received nothing despite my constant emails of concern other than a standard email to confirm Customer Service will look in to it. I am so annoyed and feel I've been scammed. I requested a refund in December as urgently need a gadget like this but cant afford another one until this is refunded. Very very disappointed. Sally Johnson

I purchased 2 InfinitiKloud's I purchased 2 InfinitiKloud's plus a Lifetime guarantee. In October 2019 at a cost of $100.00 AUD. It has never worked on my Android Tablets. The original Software of Google Play store worked fine on my Android phones. 14 Months later with the new and improved software, it now does not work at backing up my phone. Customer support has been giving me the run around for a week. Just Don't buy from InfinitiKloud.