I purchased 2 InfinitiKloud's I purchased 2 InfinitiKloud's plus a Lifetime guarantee. In October 2019 at a cost of $100.00 AUD. It has never worked on my Android Tablets. The original Software of Google Play store worked fine on my Android phones. 14 Months later with the new and improved software, it now does not work at backing up my phone. Customer support has been giving me the run around for a week. Just Don't buy from InfinitiKloud.

Scam alert This is a scam. Ordered 82 days ago with the promise of 5-7 day delivery. Overcharged. Called, emailed, messaged and I keep getting told it's in transit, and I can send back for a refund after I receive it. Have received 3 completely different shipping tracking advices. They have different and impossible tracking information. Somehow it got from Sydney to the UK in less than 12 hours! A different name - probably the same scammer - replies to each message. Excuses excuses but no action. Stay away people.

***UPDATE*** Concerns addressed.****I should have realized it was to good… ***** UPDATE******I did receive my order and it all looks good. Thank you for addressing my concerns and following up so promptly! ************ I should have realized it was to good to be true. I was charged 2x because the order was taken without my address being put in. (should be a clue) I entered my address and attempted to correct my order but it charged me again. I thought since my address wasn't complete it would NOT have allowed the order to proceed, like legitimate websites and companies. It also locks on to the 'great deal' for another stick and can't get by that page except by clicking to purchase. It is messed up.

Don't buy this garbage The product did not work. I spent hours & months communicating this to the support team who either kept sending me the basic instructions over and over again or a formatted email telling me they hadn't heard from me so they were closing the ticket. Worst product and worst support team ever!

Not Trustworthy I previously wrote a review about the company not being trustworthy, in February 2023, and supplied all my informations. They replied they will contact me by email, and they never did for more than 2 months now, neither they refunded the money for the merchandise returned on time and as per their instructions and within their 60 days policy. Order #2219119337. Authorized return 7/27/22. Sent them 3 emails requesting my refund, on 1/11, 1/18 and 2/6/2023, as well as a voice message, with no response either.