Janet Kelly
GBI purchased the device and SD card…… I purchase the device and SD card… tried to register an email and got the message that I (email address) has requested to DELETE the email. Bs. Never used, never was able to use SCAMSCAMSCAM!!!!
John Stevens
GBI purchased the Infiniti cloud for…Android backup I purchased the Infiniti cloud for Android they arrived in a reasonable amount of time I tried to get my Android device to recognize them and it doesn't I cannot make them work they are worthless so yes they delivered the devices, no their customer service is s h i t. I called them and they refer me to a pay for customer service service and I refuse to pay for customer service to get their device to work on my device.
Neil Forrest
GBInfinitikloud-Avoid like the Plague I continue to receive what appear to be automated replies apologising for the delay. I have requested a refund.... again no action. I have requested a telephone number to contact but again......nothing. I do receive offers of goods at 50% discount but no idiot would go for that throwing good money after bad. The "Support" help is rubbish. Surely I have a right to a full refund. So what about it Infiniti?
Terence Whitchurch
AUBeware Infinitikloud!! Infinitikloud do not make it clear that the prices are in US dollars. Even though you've chosen the Australian website. I ordered 2 of tgere 128GB units on 13-05-20. I received a confirmation of order showing a higher price (AU$'s) I tried to query this at the support email address, no answer. The confirmation email said I'd get a tracking number next, never came! I tried the Sydney phone number several times, always goes to voicemail. They office address is in Hong Kong!! I've now reported to ACCC. Almost 8 weeks now. I've received items from USA and UK quicker during the Covid-19 crisis. No excuses. It looks like a major scam to me. Please investigate.
Norbert
AUIt's a scam It's a scam. Took over 4 weeks before they actually started their shipping process (but only AFTER l contacted them about no update or tracking information sent to me. Numerous attempts to get answers but the same speech about being apologetic and be patient doesn't cut it when you are hung up to dry. Still haven't received the product but l will get something else that will actually be delivered, but l plan to be a pain and continue to give them a hard time for as long as it takes.