BEWARE OF THIS SCAM BEWARE OF THIS SCAM! I placed a order on 12/10/20 and never received it. I emailed Casabilanka regarding my order and was told that the USPS messed up and lost my order. I replied to get a refund and any information regarding the supposed interaction with the Post Office and never heard back. After countless unanswered emails it is safe to say Casabilanka is a fraudulent site! BEWARE OF THIS SCAM!

Don’t order from this website Don’t order from this website. I placed My order on Nov. 19 - order # 3701. I was promised delivery in 5-15 days. I was supposed to mail the ornaments out to friends and family. But it is the 20th and I haven’t received it yet. There is no use after now because my friends and family will not get it until after Christmas. I got a tracking number a week ago from the same Diana person (reported in other reviews but the number shows no progress at. I’ve canceled the order and requested a refund. Thanks for your reply. But giving my money back to me because you didn’t deliver the good is not compensation. Anu

Do NOT order anything from this… Do NOT order anything from this company. I placed an order in November and never received confirmation of shipping or tracking number. I get no response from my emails and they have NOT refunded my money. *Amazingly, I was finally just refunded the money on Jan. 12. I had placed my order the end of November.

Never received purchased Purchased something for my daughter, never arrived. Asked for a refund which they replied to and said I would receive it within 10 business days which I never received, tried to email them again and had no reply. It’s a scam and they managed to have there website advertised over Instagram and other social media.

IF YOU CARE ABOUT RECEIVING YOUR ITEM… IF YOU CARE ABOUT RECEIVING YOUR ITEM IN A TIMELY MANNER, DO NOT - AND I REPEAT - DO NOT ORDER FROM THIS COMPANY!!!! Even during the pandemic, I ordered items from Amazon, Walmart, Ebay etc and received them in a timely manner. It's been over a month and I still haven't received my item. I ordered an alternative from another company and am now using it. I want a refund asap and Diana Anderson keeps saying "currently on transit". This is a pathetic excuse for an online merchandise company. Save your money and your time and order from Amazon!!!