It is January 27 2021I still have not… It is January 27 2021I still have not received my refund to my account for $19.99 ???????? which was withdrawn on December 4th I never received my order it was for Christmas my order #4345. Tracy Mroz 2510 Wabash Rd Lansing Michigan 48910

Disappointed...should have followed my gut. As with other reviews, I ordered 3 items and I still have not received them. I should have followed my gut. I saw this keep popping up on Instagram and seemed like cute gifts. Should have checked into the company more. When I emailed, a woman named Diana said the order had been fulfilled and shipped. I asked that they provide a tracking number and 5 days later I have yet to get the tracking number. Disappointing considering these were going to be gifts for family.

Do NOT order anything from this… Do NOT order anything from this company. I placed an order in November and never received confirmation of shipping or tracking number. I get no response from my emails and they have NOT refunded my money. *Amazingly, I was finally just refunded the money on Jan. 12. I had placed my order the end of November.

BEWARE OF THIS SCAM BEWARE OF THIS SCAM! I placed a order on 12/10/20 and never received it. I emailed Casabilanka regarding my order and was told that the USPS messed up and lost my order. I replied to get a refund and any information regarding the supposed interaction with the Post Office and never heard back. After countless unanswered emails it is safe to say Casabilanka is a fraudulent site! BEWARE OF THIS SCAM!

IF YOU CARE ABOUT RECEIVING YOUR ITEM… IF YOU CARE ABOUT RECEIVING YOUR ITEM IN A TIMELY MANNER, DO NOT - AND I REPEAT - DO NOT ORDER FROM THIS COMPANY!!!! Even during the pandemic, I ordered items from Amazon, Walmart, Ebay etc and received them in a timely manner. It's been over a month and I still haven't received my item. I ordered an alternative from another company and am now using it. I want a refund asap and Diana Anderson keeps saying "currently on transit". This is a pathetic excuse for an online merchandise company. Save your money and your time and order from Amazon!!!