Would not give Casabilanka any stars! ordered a masked Grinch 2020 Christmas ornament last Nov. Never received it. Have emailed many times and they reply they have received my request and it is being reviewed by their support staff. Continued emails get the same reply. First time I have been scammed. I lost the 19.99 I spent, but more important I lost more faith in shopping the internet.

Order # 4718 Order # 4718. Ordered for my grand children for Christmas. Was promised delivery by 12/22. It didn't happen so I had to rush other gifts to them. I want a complete refund or will contact my bank Monday morning

Disappointed...should have followed my gut. As with other reviews, I ordered 3 items and I still have not received them. I should have followed my gut. I saw this keep popping up on Instagram and seemed like cute gifts. Should have checked into the company more. When I emailed, a woman named Diana said the order had been fulfilled and shipped. I asked that they provide a tracking number and 5 days later I have yet to get the tracking number. Disappointing considering these were going to be gifts for family.

Ordered from here and have requested… Ordered from here and have requested the status of my order #4792. And now the website isn’t working. I tried telling them I want a refund but they won’t even respond to me emails. Highly irritated considering how tough times are and I could have spent what money I have somewhere else

don't buy from here ......Didn't get my stuff and no reply back… Didn't get my stuff and no reply back to my emails and now I don't get to give y'all a bad review even though y'all filed me 83 dollars will never buy from here again