Ordered the portable Bidet Ordered the portable Bidet. It works great. Unfortunately you never sent the charging cable so I can't recharge it. Was willing to purchase it, but you can't be reached. No reply to email.

Ignore the Customer - motto of the Customer Service Dept. My big issue with this company is the total lack of customer service. I have tried to get in contact with them for 2 months to resolve an issue and return an item. I've tried direct emails as well as trying to contact via their website. All I get is a response that tells me that someone will be in touch; never happens. I've tried going through PayPal and the Better Business Bureau to no effect. These people know that they don't have to do anything, they can continue to ignore customers and there is nothing that can be done. It's really too bad that companies like this can stay in business. I wish I could select "0" stars instead of 1.

Debit card charged but no receipt or… Debit card charged but no receipt or proof of purchase was sent to me. I am filing a police report for theft and reporting them to my bank and the secret service who deal in wire fraud, if I don’t get my money back by next week. I used my card on your web page and made an order on March 30 and posted on March 31 to my account for $58.94. I had not used the card since but it came up on my bank charge as GP*ETSHERAHOUSE as a charge for gasoline in San Diego. You either have a fraudulent web page or person using information sent to you. Either way. I just want my money refunded. Since you never sent a receipt I have taken steps to cancel my card and have the bank track my money which I want refunded.

REFUND RESULT WELL DONE PAYPAL.This is my second review. This is my second review. Having contacted Blaux numerous times by email and phone (do not phone it costs you its not free) regarding a heater that arrived damaged, I then gave up and contacted my Bank and Paypal, they both opened a case against Blaux and within a day I had an email from Blaux saying that they would send a replacement. I responded by refusing their offer and said I wanted a full refund. Day later message from Paypal advising me that I had been refunded £68.98. Good job Paypal, Blaux get your act together and give your customers the respect and service they deserve, INSTEAD OF IGNORING THEM!! Dissatisfied customers try contacting your payment service provider to fight your case if Blaux ignore you.

image ORDER SUMMARY image ORDER SUMMARY Order Number: 2320911167 Order Date: 12/21/2023 Hi As you see it has been more than 3 months that I paid for this order and still not delivered. If you are having problems with this order why won’t you refund me?