REFUND RESULT WELL DONE PAYPAL.This is my second review. This is my second review. Having contacted Blaux numerous times by email and phone (do not phone it costs you its not free) regarding a heater that arrived damaged, I then gave up and contacted my Bank and Paypal, they both opened a case against Blaux and within a day I had an email from Blaux saying that they would send a replacement. I responded by refusing their offer and said I wanted a full refund. Day later message from Paypal advising me that I had been refunded £68.98. Good job Paypal, Blaux get your act together and give your customers the respect and service they deserve, INSTEAD OF IGNORING THEM!! Dissatisfied customers try contacting your payment service provider to fight your case if Blaux ignore you.

Rubbish product useless company Ordered two room heaters which are not fit for purpose, you need to sit right up to the heater to feel any warmth. Trying to contact the company to return them is almost impossible. Do not be tempted to buy these heaters they are useless

Ordered the portable Bidet Ordered the portable Bidet. It works great. Unfortunately you never sent the charging cable so I can't recharge it. Was willing to purchase it, but you can't be reached. No reply to email.

Cancelled order 3 hrs after placing… Cancelled order 3 hrs after placing order due to bad reviews.sent item back once delivered. 5 weeks later and numerous emails sent to blaux still not a reply or refund .don't buy from this fly by night company.

Impossible to contact or get a refund to date Order 164457379 The reply I got from Blaux asks for the order number IT IS (AND WAS) WRITTEN ABOVE. FIRST LINE. NO INFO GIVEN AS TO HOW TO RESPOND TO THEM. MORE NONSENSE. Original Comment: We ordered 3 heaters, They arrived with no means of thermostatic control despite ad. We contacted Blaux to return them who sent us a standard letter. When we replied to their letter, we received an 'address not found' Address was to their support services the reply had come from We tried to follow up through their website contact details. No response. Tried again. No response. We have raised a dispute with American Express. Date of experience is the first one I kept a copy of. Why is this company allowed to scam UK buyers? their address is San Diego!