Arrived today & not impressed Arrived today & not impressed. Had heater on an hour in my room, temperature in room only went to 16°C. I d like a full refund as it does not heat quickly as stated but company wants me to cover costs of returning; paid shipping costs already for it to get here, £ 8 something.

Ignore the Customer - motto of the Customer Service Dept. My big issue with this company is the total lack of customer service. I have tried to get in contact with them for 2 months to resolve an issue and return an item. I've tried direct emails as well as trying to contact via their website. All I get is a response that tells me that someone will be in touch; never happens. I've tried going through PayPal and the Better Business Bureau to no effect. These people know that they don't have to do anything, they can continue to ignore customers and there is nothing that can be done. It's really too bad that companies like this can stay in business. I wish I could select "0" stars instead of 1.

VERY DISSAPOINTED WITH THIS COMPANY! NEED MY REFUND! Since the only time i get a response from you is when i write a review im writing another one. VERY DISSAPOINTED WITH THIS COMPANY! When I Finally got a reply (after waiting almost a month) you didnt address any of the problems i mentioned. I NEVER RECIECED ANY CONFIRMATION ON MY ORDER OR THE PRODUCT ITSELF! but you were able to take my money with no problem. i have said 4 times now that i want my refund and as soon as i mention my refund you dont reply. STILL WAITING FOR MY FULL REFUND!

I ordered the compact heater after…Robbers! I ordered the compact heater after reading great reviews on a different website (another scam) it stated in the description it was also an air purifier and there was a temperature control. Nope! There’s not on both counts! When I ordered it I received no confirmation email, no delivery confirmation, even after mailing them three times I got no reply! I eventually contacted PayPal as I paid through PayPal, they opened a dispute, lo and behold the heater arrived two days later! It’s utter rubbish! Spent way more than I normally would, thinking I was getting quality! Steer clear!

Total waste of money!! Total waste of money!!! I should have spotted it by the dodgy website. I received my heaters that would barely heat up a shoe box let alone an entire room. I didn't want to write a review here but it seems to be the only way to get anyone from this company's attention after attempting to get a return via their 'contact form' with no response. Please take my advice and avoid buying one these useless cheap piles of plastic. 2x Receipt numbers as below 1192-0471 and 1704-4892 Please let me know how i can return. As of today 22/03/24 (nearly a month after trying to get in contact with this company for a return) the issue is still not resolved. They asked to get in contact below (which I have been trying to do for ages thus the review here) however there is absolutely no functional means to get in touch with anyone at this company, nor did they provide any details as to how below. I have put the receipt numbers in this review hoping they will read and get in touch with me, so far nothing. This has scam written all over it.