troy laycock
GBI was able to receive help instantly…I wouldn't stress! I was able to receive help instantly and walk through setup on final completion. Information given made things a lot easier and less frustrating. Thought I was going to walk into a nightmare but this is a piece of cake! The hardest part, just making the time and fill out the basic information needed.
Patrick
GB15 Year client relationship means nothing to Surepayroll I've been a customer of Surepayroll for nearly 15 years. I made one mistake with my payroll while I was on vacation and manager Shane Mcgee place my payroll on suspension. An automatic suspension after a nearly 15 year successful is clear evidence to me that Surepayroll treats their long-term clients like strangers. I do not recommend this company for business payroll.
Rick
GBSupport people are nice and helpful but... Support people are nice and helpful. Your system is a pain. You need to allow employees to sign in and put in their information rather than making the business owner do this. If we were a big company, I'd just have an HR person do this, however, we're a SMALL business without the staff to handle this. More importantly, I'd prefer NOT to have access to personal info such as banking information. No need for the business owner to have access to this. And PLEASE stop calling me every day. It's really annoying. This is not the only thing I have going on that I need to address.
Jon
GBGreat Payroll Service - Very easy to set up and use Very easy to set up and use. We are a small company and it is well worth it! We work with Vinnie as our account exec and he is great and very responsive. I would highly recommend this service.
Christine
GBDifficult set up… This was the most difficult set up process I have ever been through. We chose you because we have a farming client and will not move other clients here. We had to set up an account just to get a quote, received at least 20 emails and calls regarding start dates (totally unnecessary and annoying). Changing the approver role back to the client was difficult for no reason, and why can't there be multiple approvers. Overall we are not impressed.