Please pay more attention to us unexperienced employers. I am very pleased with the ease of using the actual payment of my employees. However, as an employer of just 2-3 home care people, I was hoping for more help. I'm not a "company" although I'm treated as one by the IRS, but I simply do not understand all the rules, filings, forms, due dates, etc., etc. I feel so overwhelmed and was hoping for more help than is provided even in your "how to" sections of your help site. There has to be more attention to us disabled/elderly people who hire a few able-bodied people to assist us in daily activities of living. Thank you.

Your responsiveness could not be worse Your responsiveness could not be worse It has been months that we have been back and forth essentially begging you to let us use your service, while you claim that we have a mismatch between entered information and our IRS records. We do, because your associate Courtney made an error (switching my first and last names), and no one at your organization seems capable of fixing it. The only reason that we are continuing with you at all is because we do not have time - yet - to establish ourselves with another service. We will do so soon, however, as your customer service practices are abysmal.

Happy to have a payroll provider I can trust I was unhappy with my previous quick online payroll provider. They kept changing the charges and good luck getting any help. I tried to switch to a cheap startup provider and that turned out to be unsuccessful. As small business owner, I need a payroll provider that will be consistent and worry free. If I have questions I need my provider to be able to support their service. From the beginning with SurePayroll I have gotten all the help I needed and very quickly. Running payroll is easy and payouts have been consistent. Bottom line, I am getting 100% of everything I need as a small business owner out of SurePayroll. I am happy I found them. I recommend them to any business owners looking for payroll to be worry free.

Price, service best of all Price, contact and reminders, my rep is amazing and helps ALOT. Processed payroll for many yrs with other companies and paid alot of $$, for a small business this is a dream perfect company. 10 stars.

Had a great experience with my service… Had a great experience with my service rep and would recommend this service.