Andrew
GBHappy to have a payroll provider I can trust I was unhappy with my previous quick online payroll provider. They kept changing the charges and good luck getting any help. I tried to switch to a cheap startup provider and that turned out to be unsuccessful. As small business owner, I need a payroll provider that will be consistent and worry free. If I have questions I need my provider to be able to support their service. From the beginning with SurePayroll I have gotten all the help I needed and very quickly. Running payroll is easy and payouts have been consistent. Bottom line, I am getting 100% of everything I need as a small business owner out of SurePayroll. I am happy I found them. I recommend them to any business owners looking for payroll to be worry free.
Cynthia
GBNew Treasure at Small Church Needed Help I am a new treasurer for a small church. I needed a payroll service that worked with non-profit organizations because I know nothing about how to determine withholdings, W-2s and 1090s. I found three payroll companies after researching several companies, including SurePayroll, that I thought were worth talking with. I reached out to the three companies and John from SurePayroll contacted me the same day. I explained my situation to John. I have found John, my primary contact with SurePayroll, to be accessible, helpful, and clear in explaining things to me. He walked me through every step to setup the payroll system. After a month, when I continue to have questions, I usually reach out to John and he returns my calls or responds to my emails in a reasonable period of time. I have used the customer service a few times. Expect for one experience, customer service is responsive and helpful. SurePayroll's fees are consistent with other payroll services I researched; which are very reasonable. I am pleased with the service I have received and so are the church employees. The employees and I like the direct deposit. It put me out of the check writing business. Withholdings are made and sent to the appropriate place in a timely manner. Employees have personal apps to track their pay, withholdings and they will get their W-2 or 1099 from there. Our payroll schedule is every 2 weeks. SurePayroll sends me reminders for when I need to input payroll data. There are numerous type of reports to summarize what SurePayroll is doing. In short, SurePayroll has simplified my life. I highly recommend SurePayroll.
PATRICIA
GBHad a great experience with my service… Had a great experience with my service rep and would recommend this service.
Kristy
GBSo Relieved The transition to Sure Payroll was seamless. Thank you to Courtney Campbell for all the extra help and assurance. This is going to save me hours of work
Katrin Stepanian
GBGreat payroll company Great payroll company. I like the fact that you can actually talk to someone and get answers within a short amount of time. Unlike ADP, which caters to much larger companies, SurePayroll gives their small clients the same amount of attention. And their prices are much better than the larger payroll companies.