Difficult set up… This was the most difficult set up process I have ever been through. We chose you because we have a farming client and will not move other clients here. We had to set up an account just to get a quote, received at least 20 emails and calls regarding start dates (totally unnecessary and annoying). Changing the approver role back to the client was difficult for no reason, and why can't there be multiple approvers. Overall we are not impressed.

Great payroll company Great payroll company. I like the fact that you can actually talk to someone and get answers within a short amount of time. Unlike ADP, which caters to much larger companies, SurePayroll gives their small clients the same amount of attention. And their prices are much better than the larger payroll companies.

Wonderful people and great help Wonderful people and great help. Big shout out to Alexa!

New Treasure at Small Church Needed Help I am a new treasurer for a small church. I needed a payroll service that worked with non-profit organizations because I know nothing about how to determine withholdings, W-2s and 1090s. I found three payroll companies after researching several companies, including SurePayroll, that I thought were worth talking with. I reached out to the three companies and John from SurePayroll contacted me the same day. I explained my situation to John. I have found John, my primary contact with SurePayroll, to be accessible, helpful, and clear in explaining things to me. He walked me through every step to setup the payroll system. After a month, when I continue to have questions, I usually reach out to John and he returns my calls or responds to my emails in a reasonable period of time. I have used the customer service a few times. Expect for one experience, customer service is responsive and helpful. SurePayroll's fees are consistent with other payroll services I researched; which are very reasonable. I am pleased with the service I have received and so are the church employees. The employees and I like the direct deposit. It put me out of the check writing business. Withholdings are made and sent to the appropriate place in a timely manner. Employees have personal apps to track their pay, withholdings and they will get their W-2 or 1099 from there. Our payroll schedule is every 2 weeks. SurePayroll sends me reminders for when I need to input payroll data. There are numerous type of reports to summarize what SurePayroll is doing. In short, SurePayroll has simplified my life. I highly recommend SurePayroll.

I was able to receive help instantly…I wouldn't stress! I was able to receive help instantly and walk through setup on final completion. Information given made things a lot easier and less frustrating. Thought I was going to walk into a nightmare but this is a piece of cake! The hardest part, just making the time and fill out the basic information needed.