I wish I had read these reviews before… I wish I had read these reviews before placing my hand gel order. There had been no response, email or bank withdrawal, since placing an order. Then a tatty package from Huboo in Bristol arrived with the goods and my bank had paid the exorbitant 32 quid. Meantime a friend had asked me get some hand gel so I sent another order. My bank has paid the money but no delivery (yet). I'm being charitable in thinking that they are very busy and I must be patient. Charitable or foolish? Huboo's phone number is 07773213123312, at least that's what's on the delivery label.

We are an NHS GP surgery in Glasgow We are an NHS GP surgery in Glasgow. I ordered Hand Sanitiser because we could not get it from usual sources. The price is the price. I got very worried after four days with no communication (delivery advertised in 3 days) when I read all these negative reviews. However, the order turned up without prior email (which is fine) on Day 5. I am delighted. They promised, they delivered. 5 stars.

Shipment #000035343. Shipment #000035343. I ordered 3x 200ml bottles of Zidac sanitiser on 6th May. The price was fair in the current climate, the shipping was included and my order arrived on 9th May. So far so good. Unfortunately only 2 bottles were sent. I immediately emailed Mr Pets and included a photo of the order I received. Five emails later I am still to recieve a reply. I appreciate they must be very busy and mistakes happen, what I don't appreciate is being ignored. A simple one line reply stating that the missing bottle will be sent would suffice. Very poor customer relations.

Try to be patient. Placed order on 20th March. No confirmation but I guessed they would be extremely busy. Parcel arrived yesterday by huboo and am very happy. I understand it's frustrating being kept waiting without communication but please give them time before posting a review. Once review is out there there's no taking it back.

does not care about animals or employees they fired me after 3 days for pointing out that their animal husbandry (3 ball pythons in poor condition with no humidity, functional heat source, and a single litterbox as a hide). being a snake owner for years and thinking this is what i was hired for, i was quite disappointed when they forced me to be a cashier given me mentioning that i am on disability from back problems and working that position in the past has worsened them. the management does not have the money to properly provide for the animals or pay employees a fair wage- when i worked at the location in Victoria, BC, there were max 3 employees working at anytime for a busy pet store. management told us "no time allowed off" was allowed in December, which i'm not sure is legal. there was also no training provided for the positions i was expected to work. then they did ye ol reliable, fired me because it "wasn't working out". Never late, never missed a shift, worked hard for that place because i believe in better animal welfare. nope. fired for no reason. meanwhile they are "desperate for employees". DONT WORK HERE.