Scandalous company Scandalous company. Selling 500ml hand sanitiser for £32!! Trying to cash in on the current coronavirus situation. Shame on them! Best avoided like the virus itself. Response: Sue, shame on you. What a completely made up and shameful excuse. You are a disgrace to humanity. I will go out of my way to ensure nobody I associate with uses your profiteering organisation. I hope karma makes a full circle.

I wish I had read these reviews before… I wish I had read these reviews before placing my hand gel order. There had been no response, email or bank withdrawal, since placing an order. Then a tatty package from Huboo in Bristol arrived with the goods and my bank had paid the exorbitant 32 quid. Meantime a friend had asked me get some hand gel so I sent another order. My bank has paid the money but no delivery (yet). I'm being charitable in thinking that they are very busy and I must be patient. Charitable or foolish? Huboo's phone number is 07773213123312, at least that's what's on the delivery label.

I am getting worried I am getting worried - I too bought Hand Sanitizer at £32 (now £25 I see) I ordered on 22 March and receive a confirmation email. I got another email on 30 March saying it had been shipped. I emailed Customer services on 8 April and have not yet received a response - I emailed them again today. I am fully aware that everyone is very busy at this difficult time - however these timescales are a bit worrying.

Ordered 3 items only received 1. Ordered 3 items only received 1. Only reply to emails over the last week seem to be automated telling me the order is now showing as delivered despite fully explaining the issue several times. If these reviews are monitored, please confirm dispatch/delivery date for the missing 2 items or offer a refund, next step is involving card fraud department to pursue. Order #000047354

Co needs to update status on website my Order eventually came so no need to report to trading standards. I think the company needs to put a message on its website simply stating the problems they are having. I also think they should stop selling the sanitiser until they are back on track. I’d not have got so frustrated had my initial emails simply asking about status had actually been answered. Sending stock emails saying product would be delivered by a specific day, when there was no chance of that, only exacerbates frustration. Yet a message on website would have helped.