When I renewed my pets letter it kept … When I renewed my pets letter it kept the date of 10/25/2016 and said it expired one year from that date. I renewed in October or November of 2017. Didn't give me a new date.

It's easy to buy, not easy to use It's easy to buy, not easy to use - you pay the money and they spit out something generic. The issue comes when you arrive at the airport and the letter is not on a doctor's letterhead as expected but on Therapeutic letterhead. i had to tap dance to get them to accept it.

Beware!! Beware!!! The Canadian business using the name TheraPetic with the web address ESApet.org is NOT the same as TheraPetic.org. DO NOT buy from them! They take your money and provide nothing!

One the one hand they say this One the one hand they say this: “Don't be fooled by fake sites! The so-called emotional support animal registration AND certification in Canada does not exist. No law requires you to register your ESA or to get them certified. Be sure to stay away from any company trying to sell you an emotional support animal certification in Canada. To get an emotional support animal in Canada, all you need is an emotional support letter issued by a licensed mental health professional. This letter will disclose all the information about you as the owner and why you need an emotional support animal.” But then they’re happy to sell you something for $200. It doesn’t make any sense. Run in the other direction

Doesn't respond, just a pdf Doesn't respond, doesn't give pet registration number it implies it will give to verify the dog. Just gives you a pdf saying you need a ESA.