Doesn't respond, just a pdf Doesn't respond, doesn't give pet registration number it implies it will give to verify the dog. Just gives you a pdf saying you need a ESA.

SCAM NOT REPLYING MY CALL NOTHING SCAM NOT REPLYING MY CALL NOTHING! SCAM AND MY ANXIETY IS KILLING ME. SCAM SCAM SCAM SCAM.

Last year I would have given 5 stars Last year I would have given 5 stars, but this year, when I renewed, the website was not working properly. Had to contact therapetic twice to get the issue resolved. And still, the website is not updating the records. SOmeone needs to check the website and make sure it is running properly. Other than that, all is good. Form letters are great and get the job done.

I did the test I did the test. I paid for the package which allowed me online access and a printable page for my pet. That being said there is nothing on my account when I log in. Every time it takes me back to the page to purchase a package. I already bought one. Not impressed. I need this letter ASAP.

Poor quality card Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.