Good luck finding anything The website is always changing and I find it impossible to find where you log in and where my paperwork is. Once I find my paperwork I find it hard to change the 'attention to' at the top.

It's easy to buy, not easy to use It's easy to buy, not easy to use - you pay the money and they spit out something generic. The issue comes when you arrive at the airport and the letter is not on a doctor's letterhead as expected but on Therapeutic letterhead. i had to tap dance to get them to accept it.

Would recommend! It was very easy to register my animal as an ESA. The only thing I would have liked is if they also sold ESA vests.

Last year I would have given 5 stars Last year I would have given 5 stars, but this year, when I renewed, the website was not working properly. Had to contact therapetic twice to get the issue resolved. And still, the website is not updating the records. SOmeone needs to check the website and make sure it is running properly. Other than that, all is good. Form letters are great and get the job done.

No one reply and helping I have tried to contact the them by call and email. But no answering at all.I dont even know if i could received my package before i take the flight.