Poor quality card Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.

Excellent Customer Services, questions answered quickly Excellent Customer Services, Thank you for all your help to registered Medea. I greatly appreciate it, you service was prompt so avoiding any problems with my building management as only dogs under 30lbs are allowed so my German Shepherd is now more than welcome here as Service Dogs/ESD don't apply to that rule in BC. On top of all the certification an d letter, my local Doctor supported my need for a ESD by providing me with a letter as well. Great work, I am glad that this service is provided so I can't enjoy life to the fullest with my furry friend.

It's easy to buy, not easy to use It's easy to buy, not easy to use - you pay the money and they spit out something generic. The issue comes when you arrive at the airport and the letter is not on a doctor's letterhead as expected but on Therapeutic letterhead. i had to tap dance to get them to accept it.

Site needs to be more informative for customer Site was difficult to navigate. Once a mistake was made, I had to write to the tech support to change the name on the letter because I couldn't change it on my own. They responded quickly and made the changes immediately. The explanations of the the different packages weren't very clear. I haven't used the letter yet, so I will have to see if it worked for my flight.

SCAM NOT REPLYING MY CALL NOTHING SCAM NOT REPLYING MY CALL NOTHING! SCAM AND MY ANXIETY IS KILLING ME. SCAM SCAM SCAM SCAM.