Excellent Customer Services, questions answered quickly Excellent Customer Services, Thank you for all your help to registered Medea. I greatly appreciate it, you service was prompt so avoiding any problems with my building management as only dogs under 30lbs are allowed so my German Shepherd is now more than welcome here as Service Dogs/ESD don't apply to that rule in BC. On top of all the certification an d letter, my local Doctor supported my need for a ESD by providing me with a letter as well. Great work, I am glad that this service is provided so I can't enjoy life to the fullest with my furry friend.

Poor quality card Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.

Because of TheraPetic I'm back... Until I found TheraPetic I was struggling to find a doctor that would write the ESA letter for me to have my Conour Tango documented as a ESA. Within moments of accessing the website my sweet baby Tango was legal. I can now have him with me in social interactions as well as anything else I may need to do where he helps me through the situation. None of my doctors who I see regularly would help me with my letter. Tango and I would like to say thank you. Between TheraPetic and Tango I'm almost back to my old self in public and private.

Last year I would have given 5 stars Last year I would have given 5 stars, but this year, when I renewed, the website was not working properly. Had to contact therapetic twice to get the issue resolved. And still, the website is not updating the records. SOmeone needs to check the website and make sure it is running properly. Other than that, all is good. Form letters are great and get the job done.

It's easy to buy, not easy to use It's easy to buy, not easy to use - you pay the money and they spit out something generic. The issue comes when you arrive at the airport and the letter is not on a doctor's letterhead as expected but on Therapeutic letterhead. i had to tap dance to get them to accept it.