Beware!! Beware!!! The Canadian business using the name TheraPetic with the web address ESApet.org is NOT the same as TheraPetic.org. DO NOT buy from them! They take your money and provide nothing!

Do NOT USE Do NOT USE. Scam scam scam

No one reply and helping I have tried to contact the them by call and email. But no answering at all.I dont even know if i could received my package before i take the flight.

Site needs to be more informative for customer Site was difficult to navigate. Once a mistake was made, I had to write to the tech support to change the name on the letter because I couldn't change it on my own. They responded quickly and made the changes immediately. The explanations of the the different packages weren't very clear. I haven't used the letter yet, so I will have to see if it worked for my flight.

It's easy to buy, not easy to use It's easy to buy, not easy to use - you pay the money and they spit out something generic. The issue comes when you arrive at the airport and the letter is not on a doctor's letterhead as expected but on Therapeutic letterhead. i had to tap dance to get them to accept it.