Good luck finding anything The website is always changing and I find it impossible to find where you log in and where my paperwork is. Once I find my paperwork I find it hard to change the 'attention to' at the top.

When I renewed my pets letter it kept … When I renewed my pets letter it kept the date of 10/25/2016 and said it expired one year from that date. I renewed in October or November of 2017. Didn't give me a new date.

SCAM NOT REPLYING MY CALL NOTHING SCAM NOT REPLYING MY CALL NOTHING! SCAM AND MY ANXIETY IS KILLING ME. SCAM SCAM SCAM SCAM.

To follow up on my previous post To follow up on my previous post. This company is NOT a scam. I didn't realize the turn around time and was panicking I spent money on a company that was not going to help My experience hours later was much different. They are responsive, courteous and thoughtful. I received my certificate and after communications through them realized my panic was just that (damn anxiety). Please give yourself time when booking a flight so you don't do what I did! Definitely would recommend 😁

Beware!! Beware!!! The Canadian business using the name TheraPetic with the web address ESApet.org is NOT the same as TheraPetic.org. DO NOT buy from them! They take your money and provide nothing!