Hanna Geshelin
GBGood service and decent quality collar … Good service and decent quality collar and tags. However, the white spaces on the tag were very wide and the lettering very small. Using a different font with narrower margins would have resulted in more readable lettering on the same size tags.
Gabriel R., SF
GBGood product and FAST process! The product and delivery time are excellent. It's such a simple process it's almost hard to believe it's possible but it is. Placed my order for a stop sign style tag for my new rescue and just a few days later it was in my mailbox exactly as advertised. I would absolutely recommend this company and product line to anyone interested in it.
Linda Zygmunt
GBMy tag came with someone else's info… My tag came with someone else's info on it. I contacted the vendor 4 times but got no response from them. Only when I issued a dispute with my credit card and Paypal was I able to get a refund. Not a good experience.
Steven Ward
GBTerrible experience Terrible experience. More than 1 month ago I ordered a tag for my cat. The product was delivered within 4 business days; however, they spelled the cat's name wrong (despite the receipt they provided demonstrated that the name was spelled correctly when ordered). The immediately responded, acknowledged and apologized for their error and indicated they would be sending out a replacement tag with the name spelled correctly. That was nearly a month ago and despite recent follow-up e-mails and calls, they have not responded and I have not received a corrected tag. Based upon this terrible level of customer service, I WOULD AVOID THIS COMPANY AT ALL COSTS (unless you don't mind having a tag that is spelled incorrectly)
Paulette Herr-Campbell
GBI paid an extra $7.95 shipping fee to… I paid an extra $7.95 shipping fee to have my purchase in 2-3 days. I paid the extra because I needed it at a certain time. When I didn't receive the item on the expected date, I emailed them in which they stated someone would get back to me within a few hours. I did not hear back from them at all. I asked for a refund on the extra payment I made. I did not receive a refund nor a return email. I will never use this business again.