Maggie Thaddeus
USFrauds - Don’t Buy from Overnight Pet Tags This company should be required to change their name, go out of business, or investigated by the BBB. Simply put, they lie and defraud customers. Delivery of tags is NEVER overnight, and in many cases weeks. They continue to stay in business because order amounts are not high enough to warrant customers effort to get refunds or push a case forward. This company doesn’t care about customers, or when they get their items, or anything but order volume to make a buck, ironically getting thousands of customers to buy into the “overnight” delivery suggestion. They are a fraudulent company operated by low lifes in Frisco Texas. They suck.
Michelle Altmeyer
USOrdered over one month ago Ordered over one month ago, sent over 5 emails with no response, tried to call number was not working. Very disappointing. This is for a non profit and was a large order :(
Paulette Herr-Campbell
USI paid an extra $7.95 shipping fee to… I paid an extra $7.95 shipping fee to have my purchase in 2-3 days. I paid the extra because I needed it at a certain time. When I didn't receive the item on the expected date, I emailed them in which they stated someone would get back to me within a few hours. I did not hear back from them at all. I asked for a refund on the extra payment I made. I did not receive a refund nor a return email. I will never use this business again.
Steven Ward
USTerrible experience Terrible experience. More than 1 month ago I ordered a tag for my cat. The product was delivered within 4 business days; however, they spelled the cat's name wrong (despite the receipt they provided demonstrated that the name was spelled correctly when ordered). The immediately responded, acknowledged and apologized for their error and indicated they would be sending out a replacement tag with the name spelled correctly. That was nearly a month ago and despite recent follow-up e-mails and calls, they have not responded and I have not received a corrected tag. Based upon this terrible level of customer service, I WOULD AVOID THIS COMPANY AT ALL COSTS (unless you don't mind having a tag that is spelled incorrectly)
violentlee7
USThey hook you in with good rates but do… They hook you in with good rates but do NOT deliver anything. Paid for mine over a month ago and have yet to receive anything. Have reached out to the company several times (email, phone, chat) and have received zero response. TOTAL SCAM!!!