Great I thought I would leave a review as after coming across all these bad reviews after ordering from chelsea megastore I was so worried about my purchase! I ordered a personalised kit on the Monday and after not receiving a dispatch email by the Friday and stumbling across the reviews on this site I was panicking as it did not look likely I was going to receive my order in time for my sons birthday….. I emailed customer services and i phoned them as I was unsure if I’d get a reply via email. I got straight through on the phone no problem and was told my order was currently being personalised and it would be sent out ASAP, I also later got a reply from my email stating the same. That evening I had my dispatch email and it has just arrived perfectly today (Monday) morning. So 7 days from order to delivery for 2 personalised items. Perfect 👌🏻

Ordered the new Chelsea kit with… Ordered the new Chelsea kit with Chilwell on back (apparently this is customised) for my sons bday. Said it would take 2 weeks, it's now been 4 weeks (missed my sons bday) and when I contacted them online all they say is its been delayed, can't give a reason, offered a 15% discount on future merch, why would I buy online again!!! Certainly won't be doing that, just want the bloody kit delivered!!! BEWARE anyone thinking of buying off the online store, especially in the run up to Christmas, guaranteed to not arrive in time. Go to a store or buy a different teams kit So disappointed with the service, absolutely rubbish!!

I am a little disappointed I am a little disappointed. I have over the year brought many Chelsea tops and other items not always from the megastore but all the same I’ve spend a fortune on Chelsea things. The top I just brought for my wife the new home shirt arrive quickly which was pleasing but the clear plastic packaging was in a poor state, ripped which would suggest this shirt has been returned by someone else. I understand this could happen. My biggest disappointment is the blue pen mark on the white part of the shirt. This is unacceptable. We managed to get the mark off. I ask you just to be more careful Regards Steve

Great prices, prompt shipping! Love getting the chance to support all the way from Australia. Orders always arrive promptly, great deals and I love the range (always go overboard ordering for the kids!). Never had any issues, very reliable.

Terrrible experience with the Chelsea Megastore Terrrible experience with the Megastore- the jacket was returned back to the store, but no money were returned back. All I received, were e-mail promises that it will be payed within a few days. I have neither the jacket nor the money. Do not buy from them!