Ordered the new Chelsea kit with… Ordered the new Chelsea kit with Chilwell on back (apparently this is customised) for my sons bday. Said it would take 2 weeks, it's now been 4 weeks (missed my sons bday) and when I contacted them online all they say is its been delayed, can't give a reason, offered a 15% discount on future merch, why would I buy online again!!! Certainly won't be doing that, just want the bloody kit delivered!!! BEWARE anyone thinking of buying off the online store, especially in the run up to Christmas, guaranteed to not arrive in time. Go to a store or buy a different teams kit So disappointed with the service, absolutely rubbish!!

only feedback I would give only feedback I would give, when purchasing a shirt with name and number to be printed it would be good to be able to pay for other iffms at the same time rather than queue up again downstairs...

Best club in the world Best club in the world, ignore all these weird tribalistic nonces, blaming a football club for a war, how pathetic. Especially ignore ‘Lord’, not sure how you can be a lord when you live in your mothers basement.

5 star easy 5 star easy. Despite all these negative reviews, I got my order today (10th) and I only ordered my items 2 days ago, estimated delivery was for the 15th and it's arrived 5 days early with NO faults. Great service and a few discount deals on the site. Ignore the negative reviews please it's rival fans with no life. I have been lucky that my items fit me, I do know it's a bit dear to send items back. Usually it's about 4 quid but I think it's more 5 quid with Chelsea portal. Again great service and lovely clothes. Ignore the negative "reviews" from rival fans.

We know what we are. Couldn’t be happier. Ordered Champions league winners hoodie on the 19th June, with a despatch date of on or before 24th July. Very happy to receive a despatch email yesterday 6th July and delivery today 7th July. Just ordered another.