Jeff
GBHome and third vapor. Women's away stadium. And new Nike London Hoodie. Shipping express only option issue If this review is regarding my most recent order; I was very happy with my purchases. However the one issue I was disappointed with is that it only gave me the option of express shipping at $30.99. I was already waiting for these items since they were preorder and would have preferred to wait a week longer at the lowest cost shipping rate that is normally an option. Other than that I love this years shirts and the vapor match editions were definitely worth upgrading to. My wife loves her away stadium shirt and new London hooded sweatshirt also.
Fatmir Salihi
NOI ordren the Champions League 2021… I ordren the Champions League 2021 shirt 30.05. im still waiting. Worst support ever. when u try to contact them on the chat this is what i get every day: Unfortunately, all of our Fan Advocates are busy assisting other Fans. Please choose FAQ/Help from below to view additional help information. Chelseamegastore is bull****.
Paul Dyer
GBOrdered the new Chelsea kit with… Ordered the new Chelsea kit with Chilwell on back (apparently this is customised) for my sons bday. Said it would take 2 weeks, it's now been 4 weeks (missed my sons bday) and when I contacted them online all they say is its been delayed, can't give a reason, offered a 15% discount on future merch, why would I buy online again!!! Certainly won't be doing that, just want the bloody kit delivered!!! BEWARE anyone thinking of buying off the online store, especially in the run up to Christmas, guaranteed to not arrive in time. Go to a store or buy a different teams kit So disappointed with the service, absolutely rubbish!!
MW
AUSam Kerr and getting away with being Racist This has nothing to do with buying merchandise, but, I have to get this out there. Chelsea FC has openly come out and supported Sam Kerr after it was revealed that she was Racist towards a Police Officer in the UK. Just wondering if Sam Kerr was one of Chelsea's WORST players would you guys still be supporting her? I guess not. It seems you can be Racist and get away with and even be supported if you are the star player of a team. dOnT bE rIdIcUlOuS. I'm telling you now if Sam Kerr was a lower level player and wasn't the star player she would be dismissed and demonized by Chelsea FC. Also, if your employer found out YOU were Racist towards someone do you honestly think they would come out and support you? Your employer would probs fire you immediately. This is just about Chelsea keeping one of their star players. It's obvious lol.
Debbie
GBGreat I thought I would leave a review as after coming across all these bad reviews after ordering from chelsea megastore I was so worried about my purchase! I ordered a personalised kit on the Monday and after not receiving a dispatch email by the Friday and stumbling across the reviews on this site I was panicking as it did not look likely I was going to receive my order in time for my sons birthday….. I emailed customer services and i phoned them as I was unsure if I’d get a reply via email. I got straight through on the phone no problem and was told my order was currently being personalised and it would be sent out ASAP, I also later got a reply from my email stating the same. That evening I had my dispatch email and it has just arrived perfectly today (Monday) morning. So 7 days from order to delivery for 2 personalised items. Perfect 👌🏻