The whole episode dealing with… The whole episode dealing with worldsoccershop looks like scam or deceptive marketing. Order a jersey on the site with a flat rate FedEx shipping to Canada. Few days later got a mail from them, requesting that i pay extra 61 dollar for shipping, not minding 35 dollar was posted on their website for shipping. Anyways asked them to cancel since I initially paid with PayPal and not comfortable sharing my credit card info with them.

I wish I had read reviews before I wish I had read reviews before. I bought an arsenal shirt. They were quick to take the payment but they never provide any update yet the delivery is overdue. I'll try to get refund though. There should be customer protection agencies, I'll check.

Scammers I got an email informing me that my order was on backorder, and when I asked to cancel it, it miraculously got shipped! And each time one different person answers your message ignoring all the previous conversation. Acting dishonestly like this, they keep scamming customers. Don't ever shop there.

I was worried over nothing I made an order on the 15 of November 2023. On the 7th of December, I still haven’t received anything. I check the tracking number and couldn’t get anything with it. From checking the review online, I thought I was never going to see that damn shirt. I then sent «one of those email» to customer service, I told them I wanted my money back… Then about an hour later, I got a reply from them, telling me the shirt was on its way. I went out to check the mailbox and there it was!! Fastest customer service in the universe, thank you Lisa!!

UPDATED Review: Ordered a custom Jersey which I was… UPDATE: I was able to get ahold of some one in customer service, Nayeli I was very transparent about the current status of the order as well as the next steps. Also thank you to David F. who answered my original review and was extremely considerate, concise and informative with the status of the order. They even went above and beyond and left a message apologizing and ensuring it was on its way. Big thanks and a display of excellent customer service. Thank You! Original review: I ordered a custom Jersey which I was extremely excited about to gift and its been about a month without a single update. Is it coming?I will never know because it is imposssible to reach anyone. Tried the phone, email and hoping to have some luck here. Order number 423806489.