UPDATED Review: Ordered a custom Jersey which I was… UPDATE: I was able to get ahold of some one in customer service, Nayeli I was very transparent about the current status of the order as well as the next steps. Also thank you to David F. who answered my original review and was extremely considerate, concise and informative with the status of the order. They even went above and beyond and left a message apologizing and ensuring it was on its way. Big thanks and a display of excellent customer service. Thank You! Original review: I ordered a custom Jersey which I was extremely excited about to gift and its been about a month without a single update. Is it coming?I will never know because it is imposssible to reach anyone. Tried the phone, email and hoping to have some luck here. Order number 423806489.

Radio Silence and fake promises Quick to take money and make fake promises. I was promised an immediate email after my purchase, confirming my order and update me on the shipping and handling except, that email was never sent. A week after I emailed customer service and was promised an email to help me resolve the silence except that never happened. It's been several days since my email and I'm still in the dark. I don't even know if my package will ever be shipped. My order number is 427325660 and I've emailed customer service and haven't heard anything back.

Meh is all I can say Meh is all I can say. I have order from this site many times with no problem. Then I ordered a jersey, had it customized and what I received was generic heat transfer letters and numbers. Before today, my items arrived and looked identical to the pictures on the site. Customer Service responded with canned comments. This is the end of my orders with this shop. There’s competitors that will be transparent and let you know if they can’t customize because of stock/availability reasons. For that reason alone, I’m out. Edit- I was asked to provide an order number. Please feel free to follow up with your customer service representative named Jonathan B. (October 11th was the last communication) if you truly desire details about this transaction.

Fast shipping and awesome service !!!!!! Been using WSS for a long time. Always had a good experience. Prices were competitive, item shipped fast, and item safely arrived on time. I've used World Soccer Shop many times and have never been disappointed. And Always a great experience for shopping in this web. Fast shipping and awesome service !!!!!!

Messi Authentic Inter Miami Jersey I ordered Messi's Authentic Inter Miami Jersey (to Italy), the product arrived quickly considering the period and in perfect condition and packaging was really good. I read a lot of negative reviews and was hesitant at first but everything went well. Thanks WSS