Ordered with no info on shipment I ordered a product over a week and a half ago, and I was told the item would ship immediately as they had it in stock. I have yet to receive a shipment notification. I have called their customer service twice this week and been left on hold for several minutes, ultimately hanging up because no one answered the phone. David F, please don’t respond that I should contact customer service because that’s a waste of time! My order number is 427312188. I need the tripod asap!

why is every kit in the shop expensive… why is every kit in the shop expensive and is there a way to make it like 20 dollars like other shops

Meh is all I can say Meh is all I can say. I have order from this site many times with no problem. Then I ordered a jersey, had it customized and what I received was generic heat transfer letters and numbers. Before today, my items arrived and looked identical to the pictures on the site. Customer Service responded with canned comments. This is the end of my orders with this shop. There’s competitors that will be transparent and let you know if they can’t customize because of stock/availability reasons. For that reason alone, I’m out. Edit- I was asked to provide an order number. Please feel free to follow up with your customer service representative named Jonathan B. (October 11th was the last communication) if you truly desire details about this transaction.

Best shopping experience I've only had positive experiences with them and will strongly recommend them always.

Radio Silence and fake promises Quick to take money and make fake promises. I was promised an immediate email after my purchase, confirming my order and update me on the shipping and handling except, that email was never sent. A week after I emailed customer service and was promised an email to help me resolve the silence except that never happened. It's been several days since my email and I'm still in the dark. I don't even know if my package will ever be shipped. My order number is 427325660 and I've emailed customer service and haven't heard anything back.