The whole episode dealing with… The whole episode dealing with worldsoccershop looks like scam or deceptive marketing. Order a jersey on the site with a flat rate FedEx shipping to Canada. Few days later got a mail from them, requesting that i pay extra 61 dollar for shipping, not minding 35 dollar was posted on their website for shipping. Anyways asked them to cancel since I initially paid with PayPal and not comfortable sharing my credit card info with them.

Meh is all I can say Meh is all I can say. I have order from this site many times with no problem. Then I ordered a jersey, had it customized and what I received was generic heat transfer letters and numbers. Before today, my items arrived and looked identical to the pictures on the site. Customer Service responded with canned comments. This is the end of my orders with this shop. There’s competitors that will be transparent and let you know if they can’t customize because of stock/availability reasons. For that reason alone, I’m out. Edit- I was asked to provide an order number. Please feel free to follow up with your customer service representative named Jonathan B. (October 11th was the last communication) if you truly desire details about this transaction.

Scammers I got an email informing me that my order was on backorder, and when I asked to cancel it, it miraculously got shipped! And each time one different person answers your message ignoring all the previous conversation. Acting dishonestly like this, they keep scamming customers. Don't ever shop there.

Ordered with no info on shipment I ordered a product over a week and a half ago, and I was told the item would ship immediately as they had it in stock. I have yet to receive a shipment notification. I have called their customer service twice this week and been left on hold for several minutes, ultimately hanging up because no one answered the phone. David F, please don’t respond that I should contact customer service because that’s a waste of time! My order number is 427312188. I need the tripod asap!

UPDATED Review: Ordered a custom Jersey which I was… UPDATE: I was able to get ahold of some one in customer service, Nayeli I was very transparent about the current status of the order as well as the next steps. Also thank you to David F. who answered my original review and was extremely considerate, concise and informative with the status of the order. They even went above and beyond and left a message apologizing and ensuring it was on its way. Big thanks and a display of excellent customer service. Thank You! Original review: I ordered a custom Jersey which I was extremely excited about to gift and its been about a month without a single update. Is it coming?I will never know because it is imposssible to reach anyone. Tried the phone, email and hoping to have some luck here. Order number 423806489.