A. Kana
GBI wish I had read reviews before I wish I had read reviews before. I bought an arsenal shirt. They were quick to take the payment but they never provide any update yet the delivery is overdue. I'll try to get refund though. There should be customer protection agencies, I'll check.
NICK LONGO
GBUPDATED Review: Ordered a custom Jersey which I was… UPDATE: I was able to get ahold of some one in customer service, Nayeli I was very transparent about the current status of the order as well as the next steps. Also thank you to David F. who answered my original review and was extremely considerate, concise and informative with the status of the order. They even went above and beyond and left a message apologizing and ensuring it was on its way. Big thanks and a display of excellent customer service. Thank You! Original review: I ordered a custom Jersey which I was extremely excited about to gift and its been about a month without a single update. Is it coming?I will never know because it is imposssible to reach anyone. Tried the phone, email and hoping to have some luck here. Order number 423806489.
ARK
GBMeh is all I can say Meh is all I can say. I have order from this site many times with no problem. Then I ordered a jersey, had it customized and what I received was generic heat transfer letters and numbers. Before today, my items arrived and looked identical to the pictures on the site. Customer Service responded with canned comments. This is the end of my orders with this shop. There’s competitors that will be transparent and let you know if they can’t customize because of stock/availability reasons. For that reason alone, I’m out. Edit- I was asked to provide an order number. Please feel free to follow up with your customer service representative named Jonathan B. (October 11th was the last communication) if you truly desire details about this transaction.
C U
CABuyer Beware Buyer Beware Do not use this company they are scammers and operate in a fraudulent manner. Action has been taken against this company and they will be handled accordingly so they are held accountable and are not able to defraud any more innocent customers. All of their responses are generic and hold no value. Worst experience in all my online shopping experience. If you value your money that you work hard for - DO NOT use this company.
Vincent R
CAI was worried over nothing I made an order on the 15 of November 2023. On the 7th of December, I still haven’t received anything. I check the tracking number and couldn’t get anything with it. From checking the review online, I thought I was never going to see that damn shirt. I then sent «one of those email» to customer service, I told them I wanted my money back… Then about an hour later, I got a reply from them, telling me the shirt was on its way. I went out to check the mailbox and there it was!! Fastest customer service in the universe, thank you Lisa!!