Outstanding customer service Outstanding customer service! I received a text message immediately after placing my order to make sure I knew that the item I had ordered was a pre-order. Communication continued for the couple of weeks until my bat arrived. Will definitely shop here again!

Great customer service Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch with us with frequent updates. A delayed delivery is much easier to tolerate when someone is keeping you in the loop!! Thanks again, Bat Flip Shop!

Color OOS :( I ordered new catching gear for my son as a rewards for hitting honoral student grades. When I ordered I was not aware of any out of stock or delayed inventories, until I placed and confirmed my order. As the baseball season was starting and panic hitting me like a tsunami, I reached out to batflipshop... They found the colors and size of what we needed and delivered in less than 10 days. I am very happy with the service, support and deliverables.

Just ordered another bat from BFS Just ordered another bat. Picked up another axe bat and again amazing customer service. Steven was responsive to my questions, directed me to the best option, and got it handled quick. Love bat flip shop!! will continue to oreder our bats through them

Wrong Size on the Website The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it took extra time to process my return request according to the instructions posted online. Once the email was found, the return label was created and emailed to me quickly.