Outstanding customer service Outstanding customer service! I received a text message immediately after placing my order to make sure I knew that the item I had ordered was a pre-order. Communication continued for the couple of weeks until my bat arrived. Will definitely shop here again!

Highly impressed with this company's… Highly impressed with this company's customer service!! Steven Woodley has gone above and behind to help me in every way! I had ordered the wrong glove and he had gotten back with me immediately after ordering it to fix it and communicate with me! He also made sure everything was right and even went out of his way to find me something that they didn't have right then and there! I highly recommend this company and very much recommend Steven if you have any issues or questions! 5 stars!!

Great customer service Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch with us with frequent updates. A delayed delivery is much easier to tolerate when someone is keeping you in the loop!! Thanks again, Bat Flip Shop!

No need to shop anywhere else. They always go above and beyond to make their customers feel appreciated. Don't buy anywhere else.

Excellent first time experience! Our experience with BFS was excellent. Their customer service was above and beyond. We were searching for new softball catcher gear in a season of low stock and the BFS sent us personal texts to help guide and find the specific gear we were wanting. Once we secured the purchase, we received it in 2 days! We will definitely be sharing this resource and continue being customers of BFS!