Terrible shipping Ordered a puzzle on 4/7/2020 and shipped 4/14/2020. Supposedly it was coming from California but 14 days later I have received nothing. Info says should’ve been received a week ago, then yesterday and now no info. Messaged customer service and they just keep saying wait a couple more days. Shipping sucks!!! And now no response from them.

Shipping and Customer Service I placed an order on April 8. I paid for express shipping. I have emailed twice with slow response to my email asking about my order. I received an email on April 14, stating the order shipped ( reminder I paid for EXPRESS SHIPPING) and it is now April 20th and the email stated that it would be 8-12 more days. There is NOTHING express about this company. Very disappointed and I don’t even have the product yet.

Great customer service Easy to use website, many color options and fast customer service. They even messaged me after placing my order to inform me certain colors would be hard to see together and helped me to quickly resolve these issues. Only downside, I wish they had more font options.

I was charged 20 for shipping and it… I was charged 20 for shipping and it didn't show the shipping cost or the fact that if I would have added to my order to go over $200, I would have saved that cost. I'm not happy about that at all as it raises the average cost per item. The logos and mock up process with this site are really poor and the response time for logo/customization has been poor. What I'm hoping for is that the product will actually be high quality and someone that knows what they are doing assists us with customization in the future.

Sizing is not what promised Everyone from this shop were great to work with an communication was wonderful, however when I placed the order I expressed this was for a YOUTH non profit organization and was assured the sizing of the socks would fit. After spending our small budget on socks they were received and even after washing do not fit my 6 year old who the organization backs. I let them know they were not what I was promised when it comes to sizing and was offered other types, which there again do not meet sizing I need. The quality was thick and good, but sizing is terrible. You should not be able to sell as youth sizing or should refund if you can not meet ones accommodations.