I was charged 20 for shipping and it… I was charged 20 for shipping and it didn't show the shipping cost or the fact that if I would have added to my order to go over $200, I would have saved that cost. I'm not happy about that at all as it raises the average cost per item. The logos and mock up process with this site are really poor and the response time for logo/customization has been poor. What I'm hoping for is that the product will actually be high quality and someone that knows what they are doing assists us with customization in the future.

Horrible Unpleasant Experience Ordered socks AUG 22 and they NEVER ARRIVED. Contacted customer service (joke) and they NEVER RESPONDED. Thanks for ruining a birthday and ripping me off!!

Great Product Great Service! Excellent customer service! The team at Custom Sock Shop made the experience very easy. They were so helpful in getting me the correct product, and informing me of shipping details when inquired. I'm very satisfied with the finished socks i received. Highly recommend this company for your custom sock needs! Tip: Make sure you order the sample to ensure it's exactly what your looking for.

Low quality products, even worse customer service. Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they were as thin as ladies nylons, and the custom images were poorly applied (edges were unclear, portions of the image were cut off). I tried MULTIPLE times with their customer service to get a refund and was refused each time. Have not had such bad service in many years. Do not waste your time and money!

Same order experience with other people who order puzzle I have the same experience with other people who wrote on the puzzle order. I did the same thing and the tracking is stuck on awaiting package for more than 12 days. If this is a scam company why is the custom sock shop has the option to order a puzzle?