Great customer service Easy to use website, many color options and fast customer service. They even messaged me after placing my order to inform me certain colors would be hard to see together and helped me to quickly resolve these issues. Only downside, I wish they had more font options.

I was charged 20 for shipping and it… I was charged 20 for shipping and it didn't show the shipping cost or the fact that if I would have added to my order to go over $200, I would have saved that cost. I'm not happy about that at all as it raises the average cost per item. The logos and mock up process with this site are really poor and the response time for logo/customization has been poor. What I'm hoping for is that the product will actually be high quality and someone that knows what they are doing assists us with customization in the future.

not so happy I told Vanessa I needed these socks by Monday (with the specific date) for a special event,( also said cancel if you can not get it done) it is now Thursday my team is leaving tonight for their competition without their custom socks. Very disappointed :(

Terrible shipping Ordered a puzzle on 4/7/2020 and shipped 4/14/2020. Supposedly it was coming from California but 14 days later I have received nothing. Info says should’ve been received a week ago, then yesterday and now no info. Messaged customer service and they just keep saying wait a couple more days. Shipping sucks!!! And now no response from them.

Shopping for promo socks, look no further We've been working with Custom Sock Shop for several years now. I wish I could give them 6 stars. The quality and designs are exceptional. And as a non profit organization, we found pricing to be very competitive. But that's not the only reason why we keep coming back and don't look elsewhere. Custom Sock Shop customer service is second to none. The team is responsive, friendly, accommodating, reliable and true to their word. From time to time a hiccup in the process may occur - it's nice to know your supplier stands by their product 100%. Our supporters love their socks that they receive from our Foundation and we typically sell out year to year. Very successful. Love me some socks from Custom Sock Shop!!