Ordered Socks and they are beautifully… Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was processed with the correct design and name. They were very understanding and professional and handled our order in a timely manner. Will definitely be ordering from them again in the future for our athletic program. Coach Dee Estrada Sequoia Pathway Varsity & JV Pumas!

Service Great, Product Not so much Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described and as we'd hoped. BUT, after 2-3 washes, the logo is BADLY fraying and looks terrible. Incredibly disappointing that many of the pairs are pretty much unwearable already. We did purchase the high end high quality sock too.....

Shipping and Customer Service I placed an order on April 8. I paid for express shipping. I have emailed twice with slow response to my email asking about my order. I received an email on April 14, stating the order shipped ( reminder I paid for EXPRESS SHIPPING) and it is now April 20th and the email stated that it would be 8-12 more days. There is NOTHING express about this company. Very disappointed and I don’t even have the product yet.

Great Product Great Service! Excellent customer service! The team at Custom Sock Shop made the experience very easy. They were so helpful in getting me the correct product, and informing me of shipping details when inquired. I'm very satisfied with the finished socks i received. Highly recommend this company for your custom sock needs! Tip: Make sure you order the sample to ensure it's exactly what your looking for.

not so happy I told Vanessa I needed these socks by Monday (with the specific date) for a special event,( also said cancel if you can not get it done) it is now Thursday my team is leaving tonight for their competition without their custom socks. Very disappointed :(