John Galt
GBOne Stop Shopping For over 10 years, Western Bike Works has been my "Go To" vendor for cycling needs. Excellent selection of products: clothes, shoes, tires, accessories. Posted reviews are extremely helpful and chat/phone service is both friendly and informative. Returns are managed quickly and easily. Finally, rewards point system is a great benefit for loyal customers.
CCC
GBLBS feel due to outstanding customer service I have used WesternBikeWorks to make a variety of bike related purchases in recent year, and each time the experience has been outstanding. Recently, I purchased a new carbon wheel set, and be I made the purchase, I called their customer service department to verify the compatibility with my current setup. They answered all of my questions. The wheels arrived quickly and were exactly what I was expecting. I installed new rotors, new tires, and a new cassette (all purchased from WBW) and I was ready to ride. Price was fair, service was terrific -- super satisfied.
Carey
GBI received a bad Garmin Edge 840 I received a bad Garmin Edge 840. It kept cycling off then back on automatically about every 10 minutes. I talked with Garmin Support who said they would replace it after we did some troubleshooting that did not fix the issue. I told them Westernbikeworks would handle the exchange and they did without hesitation. Thank you!
David F.
GBI love the WBW Price Matching function I love the WBW Price Matching function. WBW always ships my items quickly and get to my door in just a few days. The few times I have had to contact customer service, they have been great.
Brian Geiger
GBWestern Bikeworks always has quality… Western Bikeworks always has quality gear at outstanding prices. Fast shipping. They carry the best gear. I’ve bought helmets, pedals, handlebars, riding glasses, 29er tires etc from Western Bikeworks. It’s my fav MTB gear store.