Great value and good service Good customer service: Updates on order status. Faster than expected delivery. Products were exactly as advertised and expected. And an excellent price. Have made several purchases from WBW and will continue to do so in view of their ample selections, good prices (esp when discounted), and order follow through.

Great customer service, quick response to email I made an online purchase and even before my order had arrived the item I ordered went on sale. I dropped them a quick email and just as quick as I’d sent the email I received a response and a credit for the price difference.

Site easy to navigate, quick order fulfillment Bought a pair of shoes after getting an email announcing a shoe sale. I found the site easy to navigate and from product search to check out it was a breeze. Got my order within a couple of days, so quick delivery, too.

Great selection, awesome service They have a great selection, and often have discounts on popular products. Shipping seems to be almost instantaneous and I always get my deliveries very quickly despite being on the east coast. I have ordered numerous times and have always had a good experience. When I did need to make a return, that process was simple and straight forward as well. Western Bikeworks has become a go to source for my cycling purchases.

I love the WBW Price Matching function I love the WBW Price Matching function. WBW always ships my items quickly and get to my door in just a few days. The few times I have had to contact customer service, they have been great.