I received a bad Garmin Edge 840 I received a bad Garmin Edge 840. It kept cycling off then back on automatically about every 10 minutes. I talked with Garmin Support who said they would replace it after we did some troubleshooting that did not fix the issue. I told them Westernbikeworks would handle the exchange and they did without hesitation. Thank you!

Great customer service, quick response to email I made an online purchase and even before my order had arrived the item I ordered went on sale. I dropped them a quick email and just as quick as I’d sent the email I received a response and a credit for the price difference.

LBS feel due to outstanding customer service I have used WesternBikeWorks to make a variety of bike related purchases in recent year, and each time the experience has been outstanding. Recently, I purchased a new carbon wheel set, and be I made the purchase, I called their customer service department to verify the compatibility with my current setup. They answered all of my questions. The wheels arrived quickly and were exactly what I was expecting. I installed new rotors, new tires, and a new cassette (all purchased from WBW) and I was ready to ride. Price was fair, service was terrific -- super satisfied.

WBW GREAT as always WBW GREAT as always! Fast shipping and completely painless online experience for my two new Conti GP5000STR road tires.

One Stop Shopping For over 10 years, Western Bike Works has been my "Go To" vendor for cycling needs. Excellent selection of products: clothes, shoes, tires, accessories. Posted reviews are extremely helpful and chat/phone service is both friendly and informative. Returns are managed quickly and easily. Finally, rewards point system is a great benefit for loyal customers.