I've had nothing but Excellent… I've had nothing but Excellent experiences with WBW. Returns, exchanges = Zero problems. Plus you can count on excellent Customer Service for those times you do reach out via E-mail or p2p on the phone. (Sure wish I could say the same about my LBS = ughh)

Easy order process with prompt shipping… Easy order process with prompt shipping and delivery. Excellent talk and advice with online tech associate, and advice proved to be correct.

One Stop Shopping For over 10 years, Western Bike Works has been my "Go To" vendor for cycling needs. Excellent selection of products: clothes, shoes, tires, accessories. Posted reviews are extremely helpful and chat/phone service is both friendly and informative. Returns are managed quickly and easily. Finally, rewards point system is a great benefit for loyal customers.

Pearl Izumi AM Fib cycling tights Pearl Izumi AM Fib cycling tights, size large, were shipped quickly. I'm 6'2" at 160 and the size large fit snug and long enough to my ankles. However, I have size 14 feet and these tights do not have an ankle zipper. To me, it stresses the fabric stretching them over size 14. Maybe the XL is a larger diameter.

Great customer service, quick response to email I made an online purchase and even before my order had arrived the item I ordered went on sale. I dropped them a quick email and just as quick as I’d sent the email I received a response and a credit for the price difference.