Great value and good service Good customer service: Updates on order status. Faster than expected delivery. Products were exactly as advertised and expected. And an excellent price. Have made several purchases from WBW and will continue to do so in view of their ample selections, good prices (esp when discounted), and order follow through.

Easy order process with prompt shipping… Easy order process with prompt shipping and delivery. Excellent talk and advice with online tech associate, and advice proved to be correct.

Western Bike Works had the helmet in… Western Bike Works had the helmet in the size & color I wanted….and it was on sale! The helmet shipped the next day & I received my order within a couple of days!

Western Bikeworks always has quality… Western Bikeworks always has quality gear at outstanding prices. Fast shipping. They carry the best gear. I’ve bought helmets, pedals, handlebars, riding glasses, 29er tires etc from Western Bikeworks. It’s my fav MTB gear store.

Your shipping has changed Your shipping has changed. I ordered mid-morning and the package did not get to USPS until midnight…therefore missed a day of shipping. I paid extra to have it shipped Prioriy Mail and it clearly said it would arrive by Friday January 12th. Now the date has moved to Saturday. I just wasted money paying for shipping in order to have the tires for my Saturday AM ride. Your shipping is misleading. This is after 10 years of doing business with you and this never happened until the last 3 months.