I wasn’t sure about the ordering /… I wasn’t sure about the ordering / payment system. But I did receive a confirmation email and order processing email. Got my package two days later with some sweet Alpenglow stickers included.

First Purchase from this Seller This was my first experience with Alpenglow. I felt they were very responsive to my correspondences with them. When the gloves did arrive, they were as advertised. My only tick off the star list not making it a perfect experience, was the delay in getting the gloves out to me. That may have been an anomaly. This will not discourage me in looking at them again for other gear.

Alpenglow is always my first choice outfitter Alpenglow is always my first choice for outdoor gear especially for my touring and snow safety kit. Two thumbs up. Their training/guide service is also 2nd to none, highly recommend their snow safety courses.

Attentive Staff I spoke by phone with several salepersons from Alpenglow concerning a return (didn't like design of product) and they were all extremely helpful. Somehow I had neglected to enclose a return slip while packing the return but Nate went out of his way to facilitate the return process. Will be returning to alpenglowgear.com again for whenever my camping/outdoor gear needs may arise.

I got a shipping confirmation on some… I got a shipping confirmation on some shoes that the company no longer makes—lots of Internet shopping to locate in the first place—but then right after that, I received a notice that said my item was out of stock. Bogus.