I wasn’t sure about the ordering /… I wasn’t sure about the ordering / payment system. But I did receive a confirmation email and order processing email. Got my package two days later with some sweet Alpenglow stickers included.

Slow shipping, low inventory, terrible UI Shipping time was slow (2 weeks to receive), and the website is simply unusable. I've never seen a less usable search feature, and the item tagging is super inconsistent and not helpful (e.g.: when searching for a headlamp, using the tag "bright" returns a bunch of things that aren't related to headlamps). Consequently, your only real option to find what your looking for is to scroll through their entire inventory. I would give 1 star except they're a small business and likely don't have a ton of money to invest in technology, and because despite the terrible website they gave a 40% discount coupon which "saved" me money on gear I would not otherwise have purchased.

Alpenglow is always my first choice outfitter Alpenglow is always my first choice for outdoor gear especially for my touring and snow safety kit. Two thumbs up. Their training/guide service is also 2nd to none, highly recommend their snow safety courses.

I got a shipping confirmation on some… I got a shipping confirmation on some shoes that the company no longer makes—lots of Internet shopping to locate in the first place—but then right after that, I received a notice that said my item was out of stock. Bogus.

Love Celeste Love Celeste! Did a half-day climbing and learning to set up anchors, cams, and some lead climbing basics one-on-one. Celeste slowed down and re-explained things when requested, enthusiastically answered questions, and was an excellent climbing partner. She is very knowledgeable and loves the mechanics! I also found the folks working in the store / for booking my climb to be very helpful and friendly.