The Pod Company Got it yesterday Update: the Sales manager called me from his personal cell tonight and had already mailed a replacement. He further explained they are working on better response time and adding a phone number to their website. I'm glad they called and are replacing immediately. The Pod Company Got it yesterday. Set it up, perfectly and the liner is leaking, there is water in between the inside liner on the bottom of the pod. It's like a water balloon! I've tried to contact this company via email as there is no way to call. I received am automated email back and no phone call. I would like to speak to a representative TODAY ON THE PHONE after spending over 1k on this system.

Really good product! Really good product!! Awesome customer service and genuinely care about your happiness with their tubs and chiller. I bought my bath and chiller with the intention of using a few times a week, but find myself totally hooked and use every morning. I feel awesome!!

Excellent product - Highly recommend Excellent product, easy set up, and phenomenal customer service. I needed to order a replacement part and they sent a new one over quickly without any hassle!

Great product and great company Great product and great company. I had my ice pod for a few weeks when it started to slowly leak from one of the seams on the bottom. I filed a warranty claim and they had a new one at my front door within a week and I haven’t had any problems with the 2nd one.

Issues Resolved Quickly! Had a few issues with circulation on my chiller, began to get frustrated. However, the IcePod team was fantastic at addressing the issue and helping me get it back and running. Kudos to their team for their willingness to fix the issue in a timely fashion!