The Pod Company

202 N Great SW Pkwy, 75050, Grand Prairie, United States
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4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About The Pod Company

The inventors of the original #1 IcePod. We create products that makes health & wellness accessible to everyone, at an unbeatable price-to-value. Our commitment to quality, innovation and our customer-centric approach, has put us in the forefront of a market now full of knockoffs (flattering, right). We can't wait to show the world what we are working on behind the scenes. Let's just say we're leading the change of this industry for the better. Follow our journey on Instagram @icepodcompany

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Marc
GB

Love my IcePod Love my IcePod and my daily dose of cold water immersion. If you're on the fence about getting one, think no more. Just buy it and be happy you didnt wait any longer!

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ANTHONY
GB

Really good product! Really good product!! Awesome customer service and genuinely care about your happiness with their tubs and chiller. I bought my bath and chiller with the intention of using a few times a week, but find myself totally hooked and use every morning. I feel awesome!!

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Scott Seneca
GB

The Pod V2.0 is the perfect size and… The Pod V2.0 is the perfect size and with the addition of the cover it really helps keep the debris out (if you use outside) I had a split in the black outer cover of the pod itself and sent some pictures and an explanation to the customer service team, without hesitation they shipped me a new one!! Awesome service.

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Tom Sitzler
GB

One of my ice bricks ripped and they… One of my ice bricks ripped and they were quick to respond and send out a replacement.

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sml
GB

Chiller broke after 2 1/2 weeks-terrible customer service Our chiller broke after 2 1/2 weeks and their customer service was unexpectedly terrible. Took them 48 hours to respond and then another 48 to say they would send a return label. The label was sent to us another 48 hours later and they would not ship a new chiller until our broken chiller was sent back. They do not have a customer service phone number. Everything is done thru email and because of their limited hours the response is very slow! Very unacceptable. When I pay over $1700 for an item I expect to resolve an issue like this much faster. Because I was on a plane going on vacation at the same time the label was shipped I had to go a total of 4 weeks without plunging. If you do purchase from them take out the extra warranty. I’m glad I did because I have no confidence that the chiller will last very long. Lots of other companies out there. Go with another. I sure wish we did!

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