Consumer
GBI use my ice pod about 2-4 times a… I use my ice pod about 2-4 times a week. It was worth the purchase, however doesn’t maintain its temperature as well as I would like. That is the only issue I can think of. Purchase a warranty with whatever you purchase as accidents do happen, and their customer support team is very attentive and quick with solving problems! 5/5 experience and satisfaction all the way around the board.
Seth Greene
GBGreat products, better customer service The ice pods themselves are awesome, but over the wintertime the drainage valve cracked during a freeze and started leaking slowly. When I contacted them about it they immediately sent me a new valve with no fuss!
Scott Seneca
GBThe Pod V2.0 is the perfect size and… The Pod V2.0 is the perfect size and with the addition of the cover it really helps keep the debris out (if you use outside) I had a split in the black outer cover of the pod itself and sent some pictures and an explanation to the customer service team, without hesitation they shipped me a new one!! Awesome service.
Hunter
GBGreat product and great company Great product and great company. I had my ice pod for a few weeks when it started to slowly leak from one of the seams on the bottom. I filed a warranty claim and they had a new one at my front door within a week and I haven’t had any problems with the 2nd one.
Jared
GBSmooth transaction and fast response… Smooth transaction and fast response time(s) to questions.