Amazing Customer Service! I had an issue with my ice pod after about a week. I love it, but the drain valve started leaking slightly. I contacted customer service, and they sent me a completely new product free of charge! That is what I’m talking about. Amazing customer service. I really feel valued as a consumer.

Love this ice plunge Love this ice plunge! I spent a considerable amount of time looking into ice plunges and theirs is by far the best because of how affordable it is. The Chiller and the pod are built to last and their customer service is exceptional! HIGHLY RECOMMEND this plunge and their great team🙌🏼🙌🏼🙌🏼

I use my ice pod about 2-4 times a… I use my ice pod about 2-4 times a week. It was worth the purchase, however doesn’t maintain its temperature as well as I would like. That is the only issue I can think of. Purchase a warranty with whatever you purchase as accidents do happen, and their customer support team is very attentive and quick with solving problems! 5/5 experience and satisfaction all the way around the board.

Great customer service! Great customer service! The POD Company has some really good CSR's. My shipment was delayed and even though there was no initial communication, the CSR's took great care of me.

Product arrived quickly and works as advertised Product arrived quickly and works as advertised. There was a small leak in my product and the company quickly sent out a replacement, no questions asked. Great customer service. Appreciated!