Ray
GBExcellent product support We've been using the ice pod and chiller daily for the last 3 months and it has been working perfectly. We recently had to file a warranty replacement due to large tear along a seam on the top. The Pod Company was extremely responsive and we received the replacement within the next 2 days.
Jake
GBGreat customer service! Great customer service! The POD Company has some really good CSR's. My shipment was delayed and even though there was no initial communication, the CSR's took great care of me.
Scott Seneca
GBThe Pod V2.0 is the perfect size and… The Pod V2.0 is the perfect size and with the addition of the cover it really helps keep the debris out (if you use outside) I had a split in the black outer cover of the pod itself and sent some pictures and an explanation to the customer service team, without hesitation they shipped me a new one!! Awesome service.
Zachary Peterson
GBExcellent product - Highly recommend Excellent product, easy set up, and phenomenal customer service. I needed to order a replacement part and they sent a new one over quickly without any hassle!
Jared
GBSmooth transaction and fast response… Smooth transaction and fast response time(s) to questions.