Scott Seneca
GBThe Pod V2.0 is the perfect size and… The Pod V2.0 is the perfect size and with the addition of the cover it really helps keep the debris out (if you use outside) I had a split in the black outer cover of the pod itself and sent some pictures and an explanation to the customer service team, without hesitation they shipped me a new one!! Awesome service.
Seth Greene
GBGreat products, better customer service The ice pods themselves are awesome, but over the wintertime the drainage valve cracked during a freeze and started leaking slowly. When I contacted them about it they immediately sent me a new valve with no fuss!
Jake
GBGreat customer service! Great customer service! The POD Company has some really good CSR's. My shipment was delayed and even though there was no initial communication, the CSR's took great care of me.
D. Huey
GBProduct arrived quickly and works as advertised Product arrived quickly and works as advertised. There was a small leak in my product and the company quickly sent out a replacement, no questions asked. Great customer service. Appreciated!
Ray
GBExcellent product support We've been using the ice pod and chiller daily for the last 3 months and it has been working perfectly. We recently had to file a warranty replacement due to large tear along a seam on the top. The Pod Company was extremely responsive and we received the replacement within the next 2 days.