The Pod Company

202 N Great SW Pkwy, 75050, Grand Prairie, United States
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4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About The Pod Company

The inventors of the original #1 IcePod. We create products that makes health & wellness accessible to everyone, at an unbeatable price-to-value. Our commitment to quality, innovation and our customer-centric approach, has put us in the forefront of a market now full of knockoffs (flattering, right). We can't wait to show the world what we are working on behind the scenes. Let's just say we're leading the change of this industry for the better. Follow our journey on Instagram @icepodcompany

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Marc
GB

Love my IcePod Love my IcePod and my daily dose of cold water immersion. If you're on the fence about getting one, think no more. Just buy it and be happy you didnt wait any longer!

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Joyann Santoro
GB

The Pod Company Got it yesterday Update: the Sales manager called me from his personal cell tonight and had already mailed a replacement. He further explained they are working on better response time and adding a phone number to their website. I'm glad they called and are replacing immediately. The Pod Company Got it yesterday. Set it up, perfectly and the liner is leaking, there is water in between the inside liner on the bottom of the pod. It's like a water balloon! I've tried to contact this company via email as there is no way to call. I received am automated email back and no phone call. I would like to speak to a representative TODAY ON THE PHONE after spending over 1k on this system.

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Zachary Peterson
GB

Excellent product - Highly recommend Excellent product, easy set up, and phenomenal customer service. I needed to order a replacement part and they sent a new one over quickly without any hassle!

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Blake Thompson
GB

Amazing Customer Service! I had an issue with my ice pod after about a week. I love it, but the drain valve started leaking slightly. I contacted customer service, and they sent me a completely new product free of charge! That is what I’m talking about. Amazing customer service. I really feel valued as a consumer.

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Ray
GB

Excellent product support We've been using the ice pod and chiller daily for the last 3 months and it has been working perfectly. We recently had to file a warranty replacement due to large tear along a seam on the top. The Pod Company was extremely responsive and we received the replacement within the next 2 days.

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