Hunter
GBGreat product and great company Great product and great company. I had my ice pod for a few weeks when it started to slowly leak from one of the seams on the bottom. I filed a warranty claim and they had a new one at my front door within a week and I haven’t had any problems with the 2nd one.
Tom Sitzler
GBOne of my ice bricks ripped and they… One of my ice bricks ripped and they were quick to respond and send out a replacement.
Scott Seneca
GBThe Pod V2.0 is the perfect size and… The Pod V2.0 is the perfect size and with the addition of the cover it really helps keep the debris out (if you use outside) I had a split in the black outer cover of the pod itself and sent some pictures and an explanation to the customer service team, without hesitation they shipped me a new one!! Awesome service.
Seth Greene
GBGreat products, better customer service The ice pods themselves are awesome, but over the wintertime the drainage valve cracked during a freeze and started leaking slowly. When I contacted them about it they immediately sent me a new valve with no fuss!
Zachary Peterson
GBExcellent product - Highly recommend Excellent product, easy set up, and phenomenal customer service. I needed to order a replacement part and they sent a new one over quickly without any hassle!