Dominic Trapani
GBLove this ice plunge Love this ice plunge! I spent a considerable amount of time looking into ice plunges and theirs is by far the best because of how affordable it is. The Chiller and the pod are built to last and their customer service is exceptional! HIGHLY RECOMMEND this plunge and their great team🙌🏼🙌🏼🙌🏼
Joyann Santoro
GBThe Pod Company Got it yesterday Update: the Sales manager called me from his personal cell tonight and had already mailed a replacement. He further explained they are working on better response time and adding a phone number to their website. I'm glad they called and are replacing immediately. The Pod Company Got it yesterday. Set it up, perfectly and the liner is leaking, there is water in between the inside liner on the bottom of the pod. It's like a water balloon! I've tried to contact this company via email as there is no way to call. I received am automated email back and no phone call. I would like to speak to a representative TODAY ON THE PHONE after spending over 1k on this system.
Zachary Peterson
GBExcellent product - Highly recommend Excellent product, easy set up, and phenomenal customer service. I needed to order a replacement part and they sent a new one over quickly without any hassle!
Hunter
GBGreat product and great company Great product and great company. I had my ice pod for a few weeks when it started to slowly leak from one of the seams on the bottom. I filed a warranty claim and they had a new one at my front door within a week and I haven’t had any problems with the 2nd one.
D. Huey
GBProduct arrived quickly and works as advertised Product arrived quickly and works as advertised. There was a small leak in my product and the company quickly sent out a replacement, no questions asked. Great customer service. Appreciated!