Joyann Santoro
GBThe Pod Company Got it yesterday Update: the Sales manager called me from his personal cell tonight and had already mailed a replacement. He further explained they are working on better response time and adding a phone number to their website. I'm glad they called and are replacing immediately. The Pod Company Got it yesterday. Set it up, perfectly and the liner is leaking, there is water in between the inside liner on the bottom of the pod. It's like a water balloon! I've tried to contact this company via email as there is no way to call. I received am automated email back and no phone call. I would like to speak to a representative TODAY ON THE PHONE after spending over 1k on this system.
Seth Greene
GBGreat products, better customer service The ice pods themselves are awesome, but over the wintertime the drainage valve cracked during a freeze and started leaking slowly. When I contacted them about it they immediately sent me a new valve with no fuss!
Marc
GBLove my IcePod Love my IcePod and my daily dose of cold water immersion. If you're on the fence about getting one, think no more. Just buy it and be happy you didnt wait any longer!
Tom Sitzler
GBOne of my ice bricks ripped and they… One of my ice bricks ripped and they were quick to respond and send out a replacement.
Jared
GBSmooth transaction and fast response… Smooth transaction and fast response time(s) to questions.