Seth Greene
GBGreat products, better customer service The ice pods themselves are awesome, but over the wintertime the drainage valve cracked during a freeze and started leaking slowly. When I contacted them about it they immediately sent me a new valve with no fuss!
Ray
GBExcellent product support We've been using the ice pod and chiller daily for the last 3 months and it has been working perfectly. We recently had to file a warranty replacement due to large tear along a seam on the top. The Pod Company was extremely responsive and we received the replacement within the next 2 days.
Zachary Peterson
GBExcellent product - Highly recommend Excellent product, easy set up, and phenomenal customer service. I needed to order a replacement part and they sent a new one over quickly without any hassle!
Consumer
GBI use my ice pod about 2-4 times a… I use my ice pod about 2-4 times a week. It was worth the purchase, however doesn’t maintain its temperature as well as I would like. That is the only issue I can think of. Purchase a warranty with whatever you purchase as accidents do happen, and their customer support team is very attentive and quick with solving problems! 5/5 experience and satisfaction all the way around the board.
Jake
GBGreat customer service! Great customer service! The POD Company has some really good CSR's. My shipment was delayed and even though there was no initial communication, the CSR's took great care of me.