Smooth transaction and fast response… Smooth transaction and fast response time(s) to questions.

The Pod V2.0 is the perfect size and… The Pod V2.0 is the perfect size and with the addition of the cover it really helps keep the debris out (if you use outside) I had a split in the black outer cover of the pod itself and sent some pictures and an explanation to the customer service team, without hesitation they shipped me a new one!! Awesome service.

Excellent product - Highly recommend Excellent product, easy set up, and phenomenal customer service. I needed to order a replacement part and they sent a new one over quickly without any hassle!

BEST Cold Plunge! I absolutely love my ice pod. The size of it is perfect for my apartment patio. It's the best size for me to use. It doesn't take that long to fill up and the insulation keeps the water cool all week! Very much recommend, especially at such a great price point.

Good customer service We ordered the icepod bundle which my teenage athlete and husband have been using almost every day upon receipt. The chiller delivery came later as their delivery was delayed at customs. They communicated this along the way and updated me as to any delays and when to expect my delivery. The product so far, is stellar. Easy to follow instructions and my very precise, not scared to read the instructions teen boy was able to easily assemble it and get it working all on his own. So far, we love it. Let's see how it stands up to south Texas heat in the summer, that remains to be seen, but so far, great product!