I use my ice pod about 2-4 times a… I use my ice pod about 2-4 times a week. It was worth the purchase, however doesn’t maintain its temperature as well as I would like. That is the only issue I can think of. Purchase a warranty with whatever you purchase as accidents do happen, and their customer support team is very attentive and quick with solving problems! 5/5 experience and satisfaction all the way around the board.

Good customer service We ordered the icepod bundle which my teenage athlete and husband have been using almost every day upon receipt. The chiller delivery came later as their delivery was delayed at customs. They communicated this along the way and updated me as to any delays and when to expect my delivery. The product so far, is stellar. Easy to follow instructions and my very precise, not scared to read the instructions teen boy was able to easily assemble it and get it working all on his own. So far, we love it. Let's see how it stands up to south Texas heat in the summer, that remains to be seen, but so far, great product!

Amazing Customer Service! I had an issue with my ice pod after about a week. I love it, but the drain valve started leaking slightly. I contacted customer service, and they sent me a completely new product free of charge! That is what I’m talking about. Amazing customer service. I really feel valued as a consumer.

I have been wanting one of these for a… I have been wanting one of these for a while. Other than being cold as hell LOL I love it. The body recovery is great. I'll be 55 next month. Super excited to have it

Excellent product support We've been using the ice pod and chiller daily for the last 3 months and it has been working perfectly. We recently had to file a warranty replacement due to large tear along a seam on the top. The Pod Company was extremely responsive and we received the replacement within the next 2 days.