Seth Greene
GBGreat products, better customer service The ice pods themselves are awesome, but over the wintertime the drainage valve cracked during a freeze and started leaking slowly. When I contacted them about it they immediately sent me a new valve with no fuss!
Jake
GBGreat customer service! Great customer service! The POD Company has some really good CSR's. My shipment was delayed and even though there was no initial communication, the CSR's took great care of me.
Dominic Trapani
GBLove this ice plunge Love this ice plunge! I spent a considerable amount of time looking into ice plunges and theirs is by far the best because of how affordable it is. The Chiller and the pod are built to last and their customer service is exceptional! HIGHLY RECOMMEND this plunge and their great team🙌🏼🙌🏼🙌🏼
Scott Seneca
GBThe Pod V2.0 is the perfect size and… The Pod V2.0 is the perfect size and with the addition of the cover it really helps keep the debris out (if you use outside) I had a split in the black outer cover of the pod itself and sent some pictures and an explanation to the customer service team, without hesitation they shipped me a new one!! Awesome service.
Tom Sitzler
GBOne of my ice bricks ripped and they… One of my ice bricks ripped and they were quick to respond and send out a replacement.