Customer
GBBEST Cold Plunge! I absolutely love my ice pod. The size of it is perfect for my apartment patio. It's the best size for me to use. It doesn't take that long to fill up and the insulation keeps the water cool all week! Very much recommend, especially at such a great price point.
Tom Sitzler
GBOne of my ice bricks ripped and they… One of my ice bricks ripped and they were quick to respond and send out a replacement.
Josh Cunningham
GBIssues Resolved Quickly! Had a few issues with circulation on my chiller, began to get frustrated. However, the IcePod team was fantastic at addressing the issue and helping me get it back and running. Kudos to their team for their willingness to fix the issue in a timely fashion!
Joyann Santoro
GBThe Pod Company Got it yesterday Update: the Sales manager called me from his personal cell tonight and had already mailed a replacement. He further explained they are working on better response time and adding a phone number to their website. I'm glad they called and are replacing immediately. The Pod Company Got it yesterday. Set it up, perfectly and the liner is leaking, there is water in between the inside liner on the bottom of the pod. It's like a water balloon! I've tried to contact this company via email as there is no way to call. I received am automated email back and no phone call. I would like to speak to a representative TODAY ON THE PHONE after spending over 1k on this system.
Hunter
GBGreat product and great company Great product and great company. I had my ice pod for a few weeks when it started to slowly leak from one of the seams on the bottom. I filed a warranty claim and they had a new one at my front door within a week and I haven’t had any problems with the 2nd one.