Jake
GBGreat customer service! Great customer service! The POD Company has some really good CSR's. My shipment was delayed and even though there was no initial communication, the CSR's took great care of me.
Dominic Trapani
GBLove this ice plunge Love this ice plunge! I spent a considerable amount of time looking into ice plunges and theirs is by far the best because of how affordable it is. The Chiller and the pod are built to last and their customer service is exceptional! HIGHLY RECOMMEND this plunge and their great team๐๐ผ๐๐ผ๐๐ผ
Consumer
GBI use my ice pod about 2-4 times aโฆ I use my ice pod about 2-4 times a week. It was worth the purchase, however doesnโt maintain its temperature as well as I would like. That is the only issue I can think of. Purchase a warranty with whatever you purchase as accidents do happen, and their customer support team is very attentive and quick with solving problems! 5/5 experience and satisfaction all the way around the board.
Lisa
GBGood customer service We ordered the icepod bundle which my teenage athlete and husband have been using almost every day upon receipt. The chiller delivery came later as their delivery was delayed at customs. They communicated this along the way and updated me as to any delays and when to expect my delivery. The product so far, is stellar. Easy to follow instructions and my very precise, not scared to read the instructions teen boy was able to easily assemble it and get it working all on his own. So far, we love it. Let's see how it stands up to south Texas heat in the summer, that remains to be seen, but so far, great product!
ANTHONY
GBReally good product! Really good product!! Awesome customer service and genuinely care about your happiness with their tubs and chiller. I bought my bath and chiller with the intention of using a few times a week, but find myself totally hooked and use every morning. I feel awesome!!