Did well communicating on paddle delay… Did well communicating on paddle delay and offered solutions with an alternate paddle. Didn’t help when the received paddle had an issue.

great experience great experience! got a call directly from the company about my order that was delayed due to inventory. very professional!

Love doing business here Derek at Retail Pickleball is a great communicator and eager to help. He is very knowledgeable and gets orders shipped lightning fast. He cares about doing a great job for his customers.

Nice to see… Very honest and forthcoming about certain paddle shortages. They took the time to answer questions about options available to me and helped me make a decision I am very happy with. Very happy with the people at RetailPickleball.

No 30 day return policy on paddles I was initially dazzled at the price and fast delivery of my CRBN3X paddle- however, it didn’t help my game like I thought it would. After 3 days, it was apparent it wasn’t the paddle for me. I was shocked when I found out there is not a 30 day window for returns. Almost every company that sells paddles offers free returns within 30 days. Unfortunately I will not purchase from your store again, nor will I recommend it based on your return policy.