Great customer service I ordered a new paddle and was contacted that this particular product would be back ordered for a longer period of time and gave me the option to keep the back ordered item or change my order. I appreciate the customer service.

Great paddle buying experience. My paddle that I ordered took a long time to arrive. I was well informed of potential delays by the company. They kept me updated with my order and even offered a similar paddle that also had great reviews. I decided to wait it out. The company was great to deal with and I would definitely do business with them again.

Good enough Bought a paddle. No problem but it came in a soft pack that didn’t give much protection, a concern that I have. Average shipping time. All on line, spoke to no one so I have no assessment of service.

Did well communicating on paddle delay… Did well communicating on paddle delay and offered solutions with an alternate paddle. Didn’t help when the received paddle had an issue.

Great Experience This was my first time shopping this site and had great experience. I’m please with with customer service and received the pickleball paddle on time. As soon as I played with the paddle (black double diamond) 14mm, I fall in love right away. I’m thinking getting 16mm as soon as it’s available thru this website. Thank you!