The people I talk to online were very… The people I talk to online were very courteous and honest in their projections of the type of equipment I would need! I received the rackets and the paddles for a pickle ball on time, and is pretty in perfectly new condition!

Legit site with great offerings I had a great experience ordering a paddle from retailpickleball.com. When I reached out to customer service, Derek replied quickly and answered any questions and concerns I had. I ordered my paddle and it was shipped the same day! The site is legit and I would definitely order from them again.

friendly and fast responsive service friendly responsive service and had inventory when other sellers didn't

Did well communicating on paddle delay… Did well communicating on paddle delay and offered solutions with an alternate paddle. Didn’t help when the received paddle had an issue.

Excellent Customer Service!!! Ordered some Gamma Yellow & Purple Pickleballs, called the company up to make sure they were legit. Owner picked up the phone, let me know they were a small operation and were just getting started. I received the item in less than 3-4 days from ordering!!!