Did well communicating on paddle delay… Did well communicating on paddle delay and offered solutions with an alternate paddle. Didn’t help when the received paddle had an issue.

Very user friendly site Very user friendly site. I received updates and my order within a reasonable time frame. The product was as expected and I'm very pleased with my experience with Retail Pickleball

Your salesperson was EXTREMELY… Your salesperson was EXTREMELY knowledgeable and has played all the rackets I was interested in. Also he let me order a customized weight. I never do these ratings, but I did this one.

Great Experience This was my first time shopping this site and had great experience. I’m please with with customer service and received the pickleball paddle on time. As soon as I played with the paddle (black double diamond) 14mm, I fall in love right away. I’m thinking getting 16mm as soon as it’s available thru this website. Thank you!

great experience great experience! got a call directly from the company about my order that was delayed due to inventory. very professional!