Very user friendly site Very user friendly site. I received updates and my order within a reasonable time frame. The product was as expected and I'm very pleased with my experience with Retail Pickleball

Your salesperson was EXTREMELY… Your salesperson was EXTREMELY knowledgeable and has played all the rackets I was interested in. Also he let me order a customized weight. I never do these ratings, but I did this one.

Did well communicating on paddle delay… Did well communicating on paddle delay and offered solutions with an alternate paddle. Didn’t help when the received paddle had an issue.

Just got my paddle in the mail thank… Just got my paddle in the mail thank you! Quicker shipping then anticipated. Easy to get ahold of the customer service department, which is rare to find these days.

Great paddle buying experience. My paddle that I ordered took a long time to arrive. I was well informed of potential delays by the company. They kept me updated with my order and even offered a similar paddle that also had great reviews. I decided to wait it out. The company was great to deal with and I would definitely do business with them again.