Good enough Bought a paddle. No problem but it came in a soft pack that didn’t give much protection, a concern that I have. Average shipping time. All on line, spoke to no one so I have no assessment of service.

No 30 day return policy on paddles I was initially dazzled at the price and fast delivery of my CRBN3X paddle- however, it didn’t help my game like I thought it would. After 3 days, it was apparent it wasn’t the paddle for me. I was shocked when I found out there is not a 30 day window for returns. Almost every company that sells paddles offers free returns within 30 days. Unfortunately I will not purchase from your store again, nor will I recommend it based on your return policy.

Great selection, service and delivery experience The website works well, and it carries a good variety of pickleball equipment. My transaction was smooth, and the customer service was excellent. I received my new pickleball paddle fairly quickly, and they kept me informed of the delivery status. I highly recommend retailpickleball.com.

Great Experience This was my first time shopping this site and had great experience. I’m please with with customer service and received the pickleball paddle on time. As soon as I played with the paddle (black double diamond) 14mm, I fall in love right away. I’m thinking getting 16mm as soon as it’s available thru this website. Thank you!

Did well communicating on paddle delay… Did well communicating on paddle delay and offered solutions with an alternate paddle. Didn’t help when the received paddle had an issue.