BAD STORE i spoke to Brandon Bordelon PetSmart Manager Lafayette 337-984-5319 he said he does not care what the refund policy is for Training classes he will NOT give me a FULL REFUND they have lost me as a customer i reported him to the pet-smart corporate office.... What is the refund policy for Training classes? If you’re not 100% satisfied, we’ll work to make it right — even retaking the in-person or online dog training class for free!...A satisfaction guarantee is a promise a brand makes to assure a buyer that a refund will be issued if the buyer is not satisfied with a product or service within a certain timeframe..... Is satisfaction guaranteed legally binding? Satisfaction Guaranteed typically refers to a legally-binding express guarantee of satisfaction in the contract of a sale of goods...... UPDATE SOMEONE NEW CALLED ME FROM THE LOCAL STORE SHE SAID TOO SHE DOES NOT CARE WHAT THE REFUND POLICY IS THEY WILL NOT GIVE ME A FULL REFUND!!!

Best Job Ever I’ve worked with Petsmart for three months now and it is literally the best job I’ve ever had as far as a corporate job goes. It is very inclusive and the employees really care about their positions and each other.

PetSmart uses FedEx to deliver orders… PetSmart uses FedEx to deliver orders and both PetSmart and FedEx SUCK! PetSmart customer service is a joke. Order deliveries by FedEx at your own risk, it's not worth it!

Terrible experience. I ordered three bags of kitty litter (world's best 15 lb bags) and it arrived in a wrecked box but most importantly with one bag taped, and of course it leaked, this obviously happened at the store/warehouse. First time I tried them instead of Chewy, guess where I'll never shop again?

I just spent $110 to have my dog cut… I just spent $110 to have my dog cut and bathed. It was fair at best. When I got home I had to brush her for another 1/2 hour, trimmed her nails and finished drying her. I should have just done it myself.