The College Station CAN NOT groom dogs! The College Station groomer clipped the dog so close it caused an infection and over $300.00 in veterinary fess/supplies, not to mention the dog was INJURED. Petsmart not only will not cover the costs, the store manager was VERY rude!

I can't believe petsmart is storing and… I can't believe petsmart is storing and shipping old expired food. I ordered 3 bags of wellness core cat food. Opened bag and put out for my 4 cats to eat and they all refused to eat. I noticed the cat food smelled like paint, chemical smell then could not believe when I saw the cat food bags expiration dates were all expired June 2022. That is almost 2 years. I would recommend ordering cat food from Amazon.

CRUELTY to animals How can PetSmart claim to care about pets and animals when you constantly stock those beautiful fighting fish in TINY containers. Nobody looks after them. They can hardly move. They all ALWAYS DIE. PetSmart claims to care about animals. It does not. If it did it would not support this cruelty of pretending to sell these poor fish. I came into the Fredericksburg, VA, store to buy cat litter as I couldn't find it anywhere else (otherwise I would not have set a foot inside) and I saw several of these fish containers empty, but with a bright green "moss" on the bottom. As I walked past in horror, I relaized it was not moss, but the remains of the dead fish that had sunk to the bottom. At the top of your website you claim: "10,316,479 lives saved". How about admitting all the lives of these poor, helpless, trapped, sickly, forlorn fish you have ended!!!!

If your dog is not the Mother Teresa of animals, don't waste your gas money coming out here. I made an appointment to come in on 4/21/24 to have my 6 month old puppy groomed. The groomer was working on a dog when we got there. Poor dog looked like it was skinned alive. It was a white dog and I saw places where it was cut way too close. I was given so many excuses as to why they could not groom my dog. The first thing the groomer says is we can take our dog somewhere else. This gives me the impression she really did not want to groom a Shih Tzu. She said it would be extra money for extra hands. Then she says no body is going to be able to do it for the entire cut. She gets the clippers out to see if my dog would be afraid. When my pup did not respond negatively to the sound of the clippers, then it was she has to be able to stand up the entire time. Yet you see pictures of animals that are siting down on their web advertisements. We can trim her face but we would have to see how she responds first. Well she may not like the sound of the dryers in the back. One damn excuse after another. My dog gets a bath every two weeks, blow dried and her nails clipped every month. She doesn't flinch. You have to comb out the mats first. PetSmart has so many one star reviews it ridiculous. No concern for how far we had to travel in the rain. All that BS should have been ironed out before we came out. The worst place ever. I don't know how they stay in business. I am contacting the corporate office ASAP.

Terrible experience. I ordered three bags of kitty litter (world's best 15 lb bags) and it arrived in a wrecked box but most importantly with one bag taped, and of course it leaked, this obviously happened at the store/warehouse. First time I tried them instead of Chewy, guess where I'll never shop again?