PetSmart

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1.50
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

10.00%

1

80.00%
About PetSmart

PetSmart offers the best pet supplies, services, and expertise to help you care for your pets.

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Consumer
GB

So this review disappeared before I… So this review disappeared before I finished. I made an appointment at your grooming salon where I have always taken my dogs. This was a new dog I had just taken as a rehomed dog. The groomer mentioned when I picked him up that he had a pretty bad dry skin condition. I checked with his vet. on our next appointment. I purchased the shampoos he said I should use but when I took him in they wanted 10.00 extra for using our own vet recommended product what kind of customer service is that? Does it take more time to do that. Is that just an xtra way to make more money That will be my last appointment and believe me I will spread the word to all my friends with dogs

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BILL DAVIS
GB

HORRIBLE place to have your pet… HORRIBLE place to have your pet groomed! Don't ever take your dog to PetSmart in Roseville, MN. The groomers are NOT well trained, they are unfriendly, crass, and disrespectful to your pets. Plus the store is a mess, much of the food on the shelves have gone past their expiration dates. TERRIBLE business! I'll never go there again!

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Shelley Keizer
CA

Wonderful Westies … My two westies are the light of our lives! However, their long white hair and sensitive skin are a continuous concern! The sudden thaw following a long cold winter required some quick and thorough grooming. Both pups are also frightened of their own shadows so the groomers had to be quick, gentle and skilled. I wish I could include the before and after photos, because their pics are priceless!

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Doodleartlover Jackie
GB

They sell fish etc to minors, should be criminal... My grandson who is 12 years old has bought four fish tanks full of fish frogs snails etc from PetSmart via his great-grandmother who has dementia driving him there. They sold them to him, without adult permission and he's let them die and it's a crying shame. It should be criminal to sell to a minor. It's disgusting. I called PetSmart to see if they would take them back but for free but they said no, contact a private pet store.

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Sheila Furr
GB

I can't believe petsmart is storing and… I can't believe petsmart is storing and shipping old expired food. I ordered 3 bags of wellness core cat food. Opened bag and put out for my 4 cats to eat and they all refused to eat. I noticed the cat food smelled like paint, chemical smell then could not believe when I saw the cat food bags expiration dates were all expired June 2022. That is almost 2 years. I would recommend ordering cat food from Amazon.

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