Danette Concepcion
GBDO NOT USE AGORA TEXAS GROOMING SALON PETSMART… DO NOT USE THE GROOMING SALON PETSMART IN AGORA/SELMA TEXAS! SCHNAUZERS ESPECIALLY! 2 employees were verbally passive aggressive to let me know my schnauzer was not wanted there anymore. Quote "lets tell the truth here" and "we may not groom him anymore." My pup does not like his ears done, so as I have said before, DONT DO THEM. Been using PetSmart 15 years, 3 schnauzers. THIS LOCATION HORRIBLE. Dont worry Agora Grooming Salon, the mighty Thor will NOT grace your doors again...
faith linden
GBPetSmart uses FedEx to deliver orders… PetSmart uses FedEx to deliver orders and both PetSmart and FedEx SUCK! PetSmart customer service is a joke. Order deliveries by FedEx at your own risk, it's not worth it!
Sheila Furr
GBI can't believe petsmart is storing and… I can't believe petsmart is storing and shipping old expired food. I ordered 3 bags of wellness core cat food. Opened bag and put out for my 4 cats to eat and they all refused to eat. I noticed the cat food smelled like paint, chemical smell then could not believe when I saw the cat food bags expiration dates were all expired June 2022. That is almost 2 years. I would recommend ordering cat food from Amazon.
Neil
GBWorse than BAD We took our Shih Tsu to the PetSmart store in Tempe, AZ on 2/16/24 and will never put him through that horror story again! Like many other reviewers, we would give ZERO stars if we could. The groomer did a horrible, unprofessional job. For starters, she failed to completely rinse the shampoo from his coat, which caused extreme itching for several days. She also burned his stomach with a hot razor —and worst of all- cut his lower eyelid which got infected and swollen. After 2 days we took him to our vet who prescribed two medications for the itching and the eye infection and put a hood around his head. Total bill with vet follow-up was over $400. All this information (and documentation) was sent to the PetSmart corporate office in Phoenix by the store manager. Never heard a word back from anyone at their corporate office — not even a “WE’RE SORRY” we treated your dog so badly. They just don’t care!
Sander Kallas
EEI had a better opinion I had a better opinion about this store, but now I have changed my point of view. Prices are high, quality of goods is very poor