HORRIBLE place to have your pet… HORRIBLE place to have your pet groomed! Don't ever take your dog to PetSmart in Roseville, MN. The groomers are NOT well trained, they are unfriendly, crass, and disrespectful to your pets. Plus the store is a mess, much of the food on the shelves have gone past their expiration dates. TERRIBLE business! I'll never go there again!

Purina food filled with moths! We bought Purina pro plan sensitive skin and stomach salmon recipe for our dog and the bag turned out to be filled with moths and larvae! We still can't get them out of the house. And since it had been a few weeks before they hatched and we realized what was happening, petsmart wouldn't even refund our money. Even though I took several pictures of the tainted food. I will not buy food from petsmart again.

Deserves Negative Stars Never had an issue with the physical stores or any of their employees, my issue lies within their online pharmacy. It's an atrocious system. I work at a vet office where I can physically see my veterinarian approve my prescription request, and yet I received 3 emails over the course of 7 days telling me my prescription hasn't been approved and thus my order cannot be filled. I had to call two times to their customer service to resolve the issue, and I was technically out of my dog's medication for 4 days by the time their shipment arrived. I ended up having to get a couple capsules from CVS-which since it's for a dog cost me $49 for FIVE PILLS. An entire bottle retails for $51. So if Chewy is out of your prescription, order from literally any other pharmacy online. I can't imagine a more useless and dysfunctional pharmacy exists out there.

I can't believe petsmart is storing and… I can't believe petsmart is storing and shipping old expired food. I ordered 3 bags of wellness core cat food. Opened bag and put out for my 4 cats to eat and they all refused to eat. I noticed the cat food smelled like paint, chemical smell then could not believe when I saw the cat food bags expiration dates were all expired June 2022. That is almost 2 years. I would recommend ordering cat food from Amazon.

Wonderful Westies … My two westies are the light of our lives! However, their long white hair and sensitive skin are a continuous concern! The sudden thaw following a long cold winter required some quick and thorough grooming. Both pups are also frightened of their own shadows so the groomers had to be quick, gentle and skilled. I wish I could include the before and after photos, because their pics are priceless!