I had a better opinion I had a better opinion about this store, but now I have changed my point of view. Prices are high, quality of goods is very poor

PetSmart uses FedEx to deliver orders… PetSmart uses FedEx to deliver orders and both PetSmart and FedEx SUCK! PetSmart customer service is a joke. Order deliveries by FedEx at your own risk, it's not worth it!

HORRIBLE place to have your pet… HORRIBLE place to have your pet groomed! Don't ever take your dog to PetSmart in Roseville, MN. The groomers are NOT well trained, they are unfriendly, crass, and disrespectful to your pets. Plus the store is a mess, much of the food on the shelves have gone past their expiration dates. TERRIBLE business! I'll never go there again!

CRUELTY to animals How can PetSmart claim to care about pets and animals when you constantly stock those beautiful fighting fish in TINY containers. Nobody looks after them. They can hardly move. They all ALWAYS DIE. PetSmart claims to care about animals. It does not. If it did it would not support this cruelty of pretending to sell these poor fish. I came into the Fredericksburg, VA, store to buy cat litter as I couldn't find it anywhere else (otherwise I would not have set a foot inside) and I saw several of these fish containers empty, but with a bright green "moss" on the bottom. As I walked past in horror, I relaized it was not moss, but the remains of the dead fish that had sunk to the bottom. At the top of your website you claim: "10,316,479 lives saved". How about admitting all the lives of these poor, helpless, trapped, sickly, forlorn fish you have ended!!!!

The College Station CAN NOT groom dogs! The College Station groomer clipped the dog so close it caused an infection and over $300.00 in veterinary fess/supplies, not to mention the dog was INJURED. Petsmart not only will not cover the costs, the store manager was VERY rude!