Wonderful Westies … My two westies are the light of our lives! However, their long white hair and sensitive skin are a continuous concern! The sudden thaw following a long cold winter required some quick and thorough grooming. Both pups are also frightened of their own shadows so the groomers had to be quick, gentle and skilled. I wish I could include the before and after photos, because their pics are priceless!

The College Station CAN NOT groom dogs! The College Station groomer clipped the dog so close it caused an infection and over $300.00 in veterinary fess/supplies, not to mention the dog was INJURED. Petsmart not only will not cover the costs, the store manager was VERY rude!

I can't believe petsmart is storing and… I can't believe petsmart is storing and shipping old expired food. I ordered 3 bags of wellness core cat food. Opened bag and put out for my 4 cats to eat and they all refused to eat. I noticed the cat food smelled like paint, chemical smell then could not believe when I saw the cat food bags expiration dates were all expired June 2022. That is almost 2 years. I would recommend ordering cat food from Amazon.

CRUELTY to animals How can PetSmart claim to care about pets and animals when you constantly stock those beautiful fighting fish in TINY containers. Nobody looks after them. They can hardly move. They all ALWAYS DIE. PetSmart claims to care about animals. It does not. If it did it would not support this cruelty of pretending to sell these poor fish. I came into the Fredericksburg, VA, store to buy cat litter as I couldn't find it anywhere else (otherwise I would not have set a foot inside) and I saw several of these fish containers empty, but with a bright green "moss" on the bottom. As I walked past in horror, I relaized it was not moss, but the remains of the dead fish that had sunk to the bottom. At the top of your website you claim: "10,316,479 lives saved". How about admitting all the lives of these poor, helpless, trapped, sickly, forlorn fish you have ended!!!!

Worse than BAD We took our Shih Tsu to the PetSmart store in Tempe, AZ on 2/16/24 and will never put him through that horror story again! Like many other reviewers, we would give ZERO stars if we could. The groomer did a horrible, unprofessional job. For starters, she failed to completely rinse the shampoo from his coat, which caused extreme itching for several days. She also burned his stomach with a hot razor —and worst of all- cut his lower eyelid which got infected and swollen. After 2 days we took him to our vet who prescribed two medications for the itching and the eye infection and put a hood around his head. Total bill with vet follow-up was over $400. All this information (and documentation) was sent to the PetSmart corporate office in Phoenix by the store manager. Never heard a word back from anyone at their corporate office — not even a “WE’RE SORRY” we treated your dog so badly. They just don’t care!