CYC Photon Specialized Roll Installed the CYC Photo on a Specialized Roll with a mini max 52v battery. EBC was very helpful throughout the whole process. The bike is amazing now with the mid drive motor.

Just got back from a 10 day trip to… Just got back from a 10 day trip to Colorado, including Breckinridge, where we rode our bikes almost daily. We were stopped numerous times by other bikers and asked about our bikes. Not only are they "stylish" they worked and rode perfectly!

MAJOR BATTERY ISSUES I could not be more frustrated with my EBC bike. All the introductory material says that you should charge your battery every 2-3 months. Which I did. But then my battery went into sleep mode, which apparently can happen if you don't charge the battery for just a couple weeks. What is the solution? Get a separate charger that costs $200+. I didn't have that money, when I finally did about 6 months later, it didn't work. Upon calling the service line I was told in a very cavalier manner that there are now dead cells and I would need a new battery. I have MANY batteries in drones, high end cameras, and other equipment. None of those batteries behave in this matter, and it renders this very expensive piece of equipment almost useless. Please look elsewhere, this is not the place to get your e-bike.

Wonderful Company !! Wonderful people who always took the extra effort to manage any concerns or modifications I requested. We now own two Model Rs and are very happy with them. The very positive comments about EBC that I have read elsewhere are what made me approach them for new bikes. My direct experience motivated me to purchase the two bikes from them.

Visit to Newport sale office Visit to Newport sales off was friendly and informative. Product quality, particularly welds, looked excellent. My wife and I took small test rides in parking lot area. We bought two bike with customization after sales person went over all the options. We are very satisfied.