A gorgeous masterpiece! A gorgeous masterpiece! I splurged a little bit on buying a customized ebike, knowing and expecting that this would be my ebike for the longest time ! High quality materials ,components. Above and beyond! Make sure your next purchase is only at Electric Bike Company !

MAJOR BATTERY ISSUES I could not be more frustrated with my EBC bike. All the introductory material says that you should charge your battery every 2-3 months. Which I did. But then my battery went into sleep mode, which apparently can happen if you don't charge the battery for just a couple weeks. What is the solution? Get a separate charger that costs $200+. I didn't have that money, when I finally did about 6 months later, it didn't work. Upon calling the service line I was told in a very cavalier manner that there are now dead cells and I would need a new battery. I have MANY batteries in drones, high end cameras, and other equipment. None of those batteries behave in this matter, and it renders this very expensive piece of equipment almost useless. Please look elsewhere, this is not the place to get your e-bike.

Magic moments ahead! The delivery, setup, and riding experience have all been beyond wonderful. First I want to say ordering was a breeze and after debating for a while, it was worth pulling the trigger. Second, the delivery was prompt and came in packaging that was easy to take off. Setting it up was easy, the instructions were very clear. Finally, having a larger body this is fantastic! Easy on the knees when riding and extremely comfortable seat with ability to adjust many angles to fit my body. I cannot recommend this more! (Bonus, it's lighter than most other ebikes I've done research on, but still very sturdy) I cannot wait to take her camping, around town, and everywhere else with me!

Electric Bike Company for the Win! EBC makes a great product. Well built and well engineered. They have great customer service and are willing to go above and beyond. My wife and I have the Model E bikes and we absolutely love riding around town, handling errands, and enjoying keeping the vehicles parked during a majority of the spring, summer, and fall. If you're considering an e-bike purchase, would definitely recommend to anyone to look into the various models from EBC. They will take care of you at purchase and more importantly, down the road.

Solid My wife and I both purchased EBC bikes after having had the opportunity to ride e-bikes rented in Port Angeles WA. We rode EBC e-bikes and were very impressed, so much so we both decided we wanted to purchase our own e-bikes. The bike business owner highly recommended EBC bikes to us. After completing our research on e-bike manufacturers we determined that EBC was the best manufacturer to go with. We aren’t disappointed!!! The EBC bikes are head turners of other e-bike owners we pass. My model R is all I could ask for. A very solid and comfortable ride! My wife and I are encouraging family and friends to join the e-bike community and go with EBC.