A Gift for My Husband This is such a nice bike. First of all it came almost completely assembled so not hard at all to complete the assembly. The frame is so sturdy and the color, (steel blue), is gorgeous! Beautiful paint job and all the parts were in the box. Plus Sixthreezero sent extra nuts and bolts and a tool to assemble...just in case something was missing. My husband will be thrilled. It is a very comfortable riding bike and we will have lots of fun. I had a few questions and emailed the team at Sixthreezero and got immediate responses. Super nice people to deal with. Thank you for all the help.

Love the bike, support not so much Love the bike, instructions could be better. Customer support needs improvement as well. It was very hard to reach anyone. Fender kit came missing a spacer with bolts that were too small and would not work. Support required several pictures to prove (whos going to lie for a few extra bolts). Was sent the exact same thing with no spacer. Ended up having to purchase the correct hardware from my local hardware store. Also if the bike only comes in black and has black hardware why only do silver with the fenders? It looks cheap

Exceptional customer service! Incredible bikes! As basic as a missing nut/screw is for my Evryjourney 7 speed, I wanted original parts . I called Cora at customer service, requested a screw for the rack, and within a week, a packet was delivered with multiple sized nuts and washers...no charge...free shipping. That's what makes a great company with a great product! The bikes are incredible. My wife and I are in our 70's and we also just got the stepthru ebike. Can't speak enough about getting on and off, the comfort of sitting up straight and the fun having the power assist and using the throttle.

Horrible costumer service for any issues Loved the bike! Unfortunately, mine was delivered bent/scratched up and after emailing, sending photos and following up for several months - no one has been able to assist in replacing the part. The continuous response from Marc has been that the part is not available and he does not have an eta for when it’ll be at the warehouse… it’s been one year!! Never again.

Trust is important I love the bike! It is a HEAVY bike though so beware 30+#). I reached out to customer service SEVERAL times because I had a part missing and needed some assistance. I assume the 5 month, after purchase contact from the company is why I'm responding AGAIN. I NEVER heard back from them regarding the missing part or the free bell ( I already DID leave a review on Amazon for the free bell). Not happy with the NON COMMUNICATION from sixthreezero but again, the bike is pretty and so far seems a good, solid bicycle.