Love the bike, support not so much Love the bike, instructions could be better. Customer support needs improvement as well. It was very hard to reach anyone. Fender kit came missing a spacer with bolts that were too small and would not work. Support required several pictures to prove (whos going to lie for a few extra bolts). Was sent the exact same thing with no spacer. Ended up having to purchase the correct hardware from my local hardware store. Also if the bike only comes in black and has black hardware why only do silver with the fenders? It looks cheap

Horrible costumer service for any issues Loved the bike! Unfortunately, mine was delivered bent/scratched up and after emailing, sending photos and following up for several months - no one has been able to assist in replacing the part. The continuous response from Marc has been that the part is not available and he does not have an eta for when it’ll be at the warehouse… it’s been one year!! Never again.

Better for… This bike was delivered in a timely manner and easy to assemble. The color I ordered was cute and the overall appearance was nice. Unfortunately, the bike was heavier than what I would prefer and the seat made my bum sore even after riding it for a while. I decided to give the bike to my 9 year old cousin. She loves it and still rides it today. -Tera J.

My bike arrived in a couple days and…great looking bike, great value! My bike arrived in a couple days and was super easy to assemble. The rail trail is just up the road from my house. I have really enjoyed this bike. I run my boxer with the bike and she loves it too!

Thank you Cora from Sixthreezero Since January 5th, 2024, when I started communicating with Cora from Sixthreezero she has been very attentive, knowledgeable, and courteous. Being a fellow customer service representative, she has held my hand till the end! Whatever the inquiry, from January till now, she had an answer or did not mind doing the research to find the answer. During our last email conversation on April 26th, 2024, she went above and beyond, even though it wasn't protocol she was able to get me complementary replacment plastic grip stoppers and I couldn't be more thankful. Thank you so much Cora! She should be leading workshops on customer service because I am a satisfied customer.