Sarah
GBWhat incredible customer service What incredible customer service! I ordered the wrong gloves and the team was able to intercept the delivery and switch them for me and they still arrived 2-business days after ordering them. The team went above and beyond, definitely service to aspire to!
Conon Davies
GBRDX L2 Mark Pro I purchased the RDX L2 Mark Pro Sparring gloves which unfortunately developed a disfigurement. I emailed RDX to explain what had happened and with a very fast response they had shipped an order of the same gloves within 2 days. The customer service was by far the best I've had, extremely helpful and very efficient. Top quality products and services to match would always recommend to anyone
Linda
DEVery reliable and helpful Very reliable and helpful The shipment arrived quickly, but unfortunately I had chosen the wrong size. The team supported me quickly and easily with the return and exchange. They not only guided me through the process step by step, but also provided me with further information on their own initiative (for example, when the parcel was dropped off at a parcel store). Whenever there was a delay in the process, I was kept up to date by customer service and they also followed up when steps were delayed on my part. Highly recommended.
Aaron Pallesen
GBRDX is a lifesaver I own a sport karate school and have had such a hard time with the major US retailers like Century, Macho, and Bold Look. Between price gouging, bait and switch scams to try to squeeze an extra buck out of me, and the lowering of quality even as prices are higher than ever. RDX has been a god send. Roger has been great to work with, and I just wish I would have made the switch sooner. We're currently discussing making more youth sizes for equipment. I think that RDX could steal a huge portion of the market share for american and european spork karate schools if they offered more youth sizes.
MELISSA cork
GBAppalling service Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for My partner . I’ve basically Waited in my flat all day for 3 days for no reason and RDX failed to deliver the goods.