Linda
DEVery reliable and helpful Very reliable and helpful The shipment arrived quickly, but unfortunately I had chosen the wrong size. The team supported me quickly and easily with the return and exchange. They not only guided me through the process step by step, but also provided me with further information on their own initiative (for example, when the parcel was dropped off at a parcel store). Whenever there was a delay in the process, I was kept up to date by customer service and they also followed up when steps were delayed on my part. Highly recommended.
MELISSA cork
GBAppalling service Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for My partner . I’ve basically Waited in my flat all day for 3 days for no reason and RDX failed to deliver the goods.
Sarah
GBWhat incredible customer service What incredible customer service! I ordered the wrong gloves and the team was able to intercept the delivery and switch them for me and they still arrived 2-business days after ordering them. The team went above and beyond, definitely service to aspire to!
Gabe C
GBExcellent Customer service Had a small issue with my order, staff responded immediately to my email to provide info and help with the issue. Received order a couple days later, excellent quality and fit. Will be ordering from them again.
Conon Davies
GBRDX L2 Mark Pro I purchased the RDX L2 Mark Pro Sparring gloves which unfortunately developed a disfigurement. I emailed RDX to explain what had happened and with a very fast response they had shipped an order of the same gloves within 2 days. The customer service was by far the best I've had, extremely helpful and very efficient. Top quality products and services to match would always recommend to anyone