Horrible horrible Horrible horrible! My sister took my race wheels to Folsom Bike. They had difficulty figuring out how to switch them and then when taking them back to exchange them out completely messed up the cassettes. Gave me a completely wrong, old, stripped cassette. Had to buy another one. Never never take your bike to them for anything unless you want to have to buy everything again!

Best Bike Shop in Sacramento I've been a customer since they opened. Great selection of bikes ( road, mountain, cruisers, ...), and supporting equipment. Combine the inventory with a great sales and service team; owners who are connected to their customers, and store sponsored bike clubs and you have the best bike shop in SacTown. I'd recommend them to anyone...whether it's your first bike or if you're looking for something over the top wicked cool. ...So happy this business is in our city.

Great service/maintenance department I have not yet purchased a bike from them, but I can vouch for their service department. They are always friendly and helpful, and don't give me funny looks when I bring in our bikes that were previously bought elsewhere. We have old bikes and a one newer kid's bike, and we get the same great treatment each time. Prices are reasonable, especially for a specialty shop (not a box store). They genuinely want you to have a book biking experience.

Excellent Product Knowledge and Service A cyclist’s bike shop that provides fantastic product support and recognizes my need to get back on the road - quickly (with a service appointment). Other shops want me to drop off the bike and they will work on it at their convenience - not Folsom Bike.

the bike was totally transformed into… the bike was totally transformed into the silky smooth Italian machine it was meant to be!! in addition Matt suggested a small upgrade piece for my cyclometer (center mount gizmo) which they mounted for free while I waited..it’s actually a bonafide safety feature preventing you from dropping your gaze almost straight down (at your stem) and instead lowering your gaze just a few degrees - brilliant — thx to all involved — Kelly C. Beckett