Quality German-made security products… Quality German-made security products provided by Urban Bike Tech! I purchased a front tire skewer, seat post skewer and an assortment of other Allen bolt security sizes to protect my ebike high dollar accessories with. Jason was honest with his covid19 shipping timeline delays and delivered the products I purchased on time and well packaged as promised. I will definately purchase from Urban Bike Tech again myself and will highly recommend to others that I know about Pitlock products to purchase from Jason as well. Thank you so much UBT for helping secure my ebike investment dollars from any future theft. RWR

Amazing Customer Service Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.

Fast and easy process to get extra keys Fast and easy instruction on product on how to get duplicate keys. Ordering online was simple and extra keys were shipped quickly. Doesn't get any better than this.

Insanely great support I am flabbergasted at how responsive these guys are! They respond faster to emails than my fiancé responds to texts haha. Absolute killer support, could not be happier to have ‘em as our Pitlock dealer in the US!

Very honest and helpful operation Very honest and helpful operation. Responsive to emails and calls. Willing to customize complex orders....pays attention to details...and actually checks work and gets it right the FIRST time. Love the new Pitlock products and prices here are highly competitive. I’m impressed and will be coming back.