Urban Bike Tech

1267 Willis ST, Suite 200, 96001, Redding, United States
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4.80
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

5.00%

1

0.00%
About Urban Bike Tech

Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.

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E-bike Advocate
GB

Combine Pitlock. Redundant security measures are needed for protecting any bike and it's parts. Combining my Abus 540 U lock with my Pitlock quick release wheel locks and head lock, provides an efficient way to secure my bike, traveling with minimal bulk and weight. Shout out to Jason for providing great customer service and support.

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Dave K
GB

Pitlock Kit No problems. Received exactly what I ordered — properly sized. Well packaged. Fast shipping. Very high quality kit. All stainless steel hardware, so be sure to apply anti-seize or grease to threads before tightening.

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Eric
GB

Amazing Customer Service Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.

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Bob V
GB

Very honest and helpful operation Very honest and helpful operation. Responsive to emails and calls. Willing to customize complex orders....pays attention to details...and actually checks work and gets it right the FIRST time. Love the new Pitlock products and prices here are highly competitive. I’m impressed and will be coming back.

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Jodi
GB

Great business and my go-to This is the third time I've ordered items over the past 10 years or so. It's really comforting to know that the fantastic customer service hasn't changed, the selection of items hasn't changed (my bicycle is only 9 years old and I'm not ready for a new one!) and items are shipped on time and with care. With this order, I did have one question that I submitted in the comments box of my order. I got a response the next morning and my question was completely resolved. Then I received an eMail update confirming the resolution. The shipping progress updates were also a nice touch, and the package arrived today- 4 days after the order was placed. YAY!

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